Why Service Design is the Key to Delivering Outstanding Customer Experiences
sponsored by Intrado
WHITE PAPER:
Learn about the key role service design plays in delivering outstanding customer experiences, and how to get started in this white paper.
Posted: 04 Jun 2020 | Published: 04 Jun 2020
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CW Innovation Awards: SIA taps blockchain for loyalty app
sponsored by ComputerWeekly.com
EGUIDE:
In this case study, learn how Singapore Airlines expanded its blockchain-based digital wallet, Kris+, into a broader digital lifestyle platform.
Posted: 11 May 2021 | Published: 11 May 2021
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Video: Alchemer Product Overview
sponsored by Alchemer
WEBCAST:
When it comes to customer feedback, collecting it is only the first step. You then must analyze those insights to improve the overall CX. In this brief video, learn about Alchemer’s solution, and how it can help you better utilize feedback throughout the customer journey.
Posted: 05 Feb 2021 | Premiered: Feb 5, 2021
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Vault-Like Protection for 200 Financial Services Locations
sponsored by WatchGuard Technologies, Inc.
CASE STUDY:
Southern Management Corporation, a financial services company providing tax and loan services, required a tight lockdown of their cache of personal and confidential customer data, while allowing for easy administration from the small IT staff managing a widespread network. WatchGuard provided the perfect solution. Read on to learn how they did it
Posted: 26 Oct 2009 | Published: 26 Oct 2009
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Data Breach Case Study: Heartland Payment Systems
sponsored by Sourcefire
CASE STUDY:
Read this case study to learn how Sourcefire's solutions can help top credit and debit card processors, as well as companies completing far fewer online transactions, in protecting sensitive customer data from cybercriminals.
Posted: 18 Mar 2009 | Published: 01 Jan 2009
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Top Five Security Issues for Small and Medium-Sized Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Small and medium-sized businesses use the Internet and networked applications to reach new customers and serve their existing ones more effectively.
Posted: 22 Feb 2008 | Published: 01 Jan 2006
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Protect Your Customer Data for Peace of Mind
sponsored by Cisco Systems, Inc.
WHITE PAPER:
When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind.
Posted: 22 Feb 2008 | Published: 01 Jan 2007
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Three Ways Online Anonymity Hurts Businesses and Consumers
sponsored by Gigya
WHITE PAPER:
While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.
Posted: 27 Jan 2014 | Published: 31 Dec 2013
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Presentation Transcript: Virtualized Cardholder Data Environments Capitalizing on Updated PCI SSC Guidance
sponsored by HyTrust
PRESENTATION TRANSCRIPT:
2010 marked the release of the PCI's DSS 2.0 compliance standards, and among a variety of new standards, virtualization has made an appearance. Access this presentation transcript for expert analysis of the latest challenges of PCI compliance, including a detailed overview of concerns related to virtualization.
Posted: 07 Jul 2011 | Published: 07 Jul 2011
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Lessons Learned: Top Reasons for PCI Audit Failure and How to Avoid Them
sponsored by VeriSign, Inc
WHITE PAPER:
The drive to protect credit card data is vital, but many companies have yet to implement technologies and processes needed to address Payment Card Industry (PCI) compliance. This white paper examines top reasons for PCI failure and how to avoid them.
Posted: 21 Nov 2006 | Published: 01 Jul 2006
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