How CX will change in 2021
sponsored by Alchemer
WEBCAST:
Digital transformation is having a dramatic effect on customer expectations. Watch this brief video to hear from experts at Alchemer as they discuss digital trends and how they’re shaping the future of CX.
Posted: 11 Feb 2021 | Premiered: Feb 11, 2021
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How Sales and Marketing Can Thrive on Real Purchase Intent
sponsored by TechTarget
WEBCAST:
More than half of B2B brands say they rely on purchase intent data, yet research suggests most marketers lack access to the people actually exhibiting intent. Watch this video to see how TechTarget’s publisher-based model provides access to the active, opted-in prospects you need to hit your KPIs and grow your business.
Posted: 09 Apr 2020 | Premiered: Apr 9, 2020
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An introduction to SAP Business One
sponsored by Sapphire
WHITE PAPER:
Check out this white paper to learn the key capabilities of the SAP Business One ERP solution and discover how working with Sapphire Systems will help your business move forward faster.
Posted: 29 Jun 2020 | Published: 29 Jun 2020
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Drive customer loyalty with connected digital workflows
sponsored by ServiceNow
WHITE PAPER:
How confident are you that your service can deliver during uncertain times to keep your business going? In this brief, see how to evaluate your customer service, so you can identify and address broken processes and gaps.
Posted: 28 Aug 2020 | Published: 28 Aug 2020
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Digital Communications in Global Logistics
sponsored by Vonage
EBOOK:
Download this guide to see how using digital communications tools like WhatsApp, Facebook Messenger and other solutions can help you optimize delivery services and improve customer experiences.
Posted: 28 Aug 2020 | Published: 28 Aug 2020
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Savvy Businesses Lead with a Digital Experience Platform
sponsored by Progress Software Corporation Sitefinity
WEBCAST:
Learn why experts say a DXP should be the foundation of your digital transformation strategy in this webinar.
Posted: 04 May 2020 | Premiered: May 4, 2020
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Perfecting The Art Of Conversation: How Businesses Are Managing Increased Call Volumes
sponsored by CloudCall Ltd
EBOOK:
Recent research by CloudCall showed that nearly half of all customers prefer to use the phone to make an appointment or service call. Review other key findings from CloudCall’s research in their report, “Perfecting the Art of Conversation: How business are managing increased call volumes,
Posted: 11 Nov 2020 | Published: 11 Nov 2020
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Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007
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Top Five Security Issues for Small and Medium-Sized Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Small and medium-sized businesses use the Internet and networked applications to reach new customers and serve their existing ones more effectively.
Posted: 22 Feb 2008 | Published: 01 Jan 2006
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Web Application Security: Automated Scanning versus Manual Penetration Testing
sponsored by Logicalis
WHITE PAPER:
This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis.
Posted: 11 Dec 2008 | Published: 11 Dec 2008
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