Data Privacy

RESOURCE: Stop sending your customers to your competitors! In this helpful blog post, discover 12 ways to make your e-commerce customers fall in love with your business, and unlock expert tips for building ongoing customer loyalty.

Posted: 15 Jul 2019 | Published: 09 Feb 2018

RESOURCE: In a hyper-growth industry like the sharing economy, it can be difficult to balance security against scale. But to continue growing long-term, it's crucial. If you're struggling to build trust and integrity in your business, download this resource for 4 things you can add to your to-do list today.

Posted: 29 Mar 2019 | Published: 29 Mar 2019

EGUIDE: Chatbots are a great option for handling frequent, easy-to-answer questions, but how effective are they in a CX strategy? Inside, explore the benefits of chatbot technology. Learn how chatbots can help improve your CX strategy, and discover how to determine the right point for chatbot-human handoff.

Posted: 17 Jul 2019 | Published: 15 Jul 2019

RESEARCH CONTENT: In this Gartner research report, discover what to expect from the future contact center. Learn how AI can help revolutionize your engagement and interactions, and explore the technological changes paving the way for the contact center of the future, including cloud technology, chatbots, and more.

Posted: 24 May 2019 | Published: 25 Apr 2019

EGUIDE: This expert Q & A session explores the challenges retailers face as they increase data collection to combat fraudulent returns and policy abuse in today’s struggling economy. Find strategic advice on how retailers can cut down on fraud and determine the necessary tools and processes that must be in place to protect customer identities.

Posted: 07 Mar 2011 | Published: 07 Mar 2011

WHITE PAPER: When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind.

Posted: 22 Feb 2008 | Published: 01 Jan 2007

TECHNICAL ARTICLE: SearchSecurity.Co.UK presents a comprehensive guide to data privacy in the UK. Our experts cover all the angles in order to help you protect the data your organisation collects, transmits and stores.

Posted: 12 Apr 2011 | Published: 12 Apr 2011

WHITE PAPER: While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.

Posted: 27 Jan 2014 | Published: 31 Dec 2013

CASE STUDY: Southern Management Corporation, a financial services company providing tax and loan services, required a tight lockdown of their cache of personal and confidential customer data, while allowing for easy administration from the small IT staff managing a widespread network. WatchGuard provided the perfect solution. Read on to learn how they did it

Posted: 26 Oct 2009 | Published: 26 Oct 2009

WHITE PAPER: Negative publicity from a data breach can have lasting consequences, undermining patient confidence and damaging an organization's reputation. This paper covers potential data breaches within healthcare organizations and strategies for preventing them. Read on to learn more about the steps you can take to protect patients' sensitive information.

Posted: 08 Sep 2009 | Published: 08 Sep 2009