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Environmental Impact of Shifting to ITaaS
sponsored by Datacentrix and HPE
DATA SHEET: New cloud computing and IT-as-a-service (ITaaS) models can have a remarkable impact on the efficiency and ultimate carbon footprint of IT infrastructure. Jump inside this brief resource to take a closer look at the environmental impacts of the cloud.
Posted: 02 Oct 2020 | Published: 02 Oct 2020

Datacentrix and HPE

Get Better, Faster, Cheaper IT Service Through AI Capabilities
sponsored by ServiceNow
EBOOK: It's time to move IT beyond the traditional "better, faster, cheaper — pick any two" conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
Posted: 29 Apr 2019 | Published: 20 Apr 2019

ServiceNow

For Everything-as-a-Service: HPE GreenLake is at Your Service
sponsored by Datacentrix and HPE
WHITE PAPER: Consumption-based IT services are an easy way to ensure that your company is only spending what’s needed--freeing up more resources for value-adding tasks instead. Unsure what consumption-based IT has to do with costs? Dive inside to learn more.
Posted: 02 Oct 2020 | Published: 02 Oct 2020

Datacentrix and HPE

CW Middle East ezine January 2019
sponsored by ComputerWeekly.com
EZINE: Oil may be the main fuel to the economies of the Middle East, but the region is trying to break from its reliance on the black stuff. This ezine has already featured articles about the UAE and Saudi Arabia diversifying their economies, with particular interest in fintech.
Posted: 04 Jan 2019 | Published: 04 Jan 2019

ComputerWeekly.com

CW Europe - September-November 2020: IT expertise in banks' boardrooms reduces risk, says European regulator
sponsored by ComputerWeekly.com
EZINE: The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
Posted: 27 Aug 2020 | Published: 10 Sep 2020

ComputerWeekly.com

Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

TAL Apparel Achieves Global Customer Service Excellence with ServiceNow
sponsored by ServiceNow
CASE STUDY: Hong Kong-based TAL Apparel delivers an extensive array of products and services to learning fashion brands and retailers across the world. Open this case study to learn how TAL Apparel utilized a holistic solution to automate everything from IT projects and applications to infrastructure.
Posted: 24 Jul 2020 | Published: 24 Jul 2020

ServiceNow

Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

The Automated Enterprise: Unify People and Processes
sponsored by Red Hat
EBOOK: Access this ebook to learn how IT automation and Ansible work at the enterprise level to transform network, infrastructure, security, DevOps, and other IT services.
Posted: 08 Oct 2020 | Published: 08 Oct 2020

Red Hat

Re-Inventing the TEM Organization to Adapt to Accelerating Technology Advanced – The Future of TEM
sponsored by Calero MDSL
WHITE PAPER: The explosive growth of cloud and now multi-cloud solutions has created a new imperative for Telecom Expense Management (TEM) to actively participate in the overall management of technology deployment within an organization. Download this white paper to learn about the technology advances that have contributed to this heightened importance of TEM.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

Calero MDSL
 

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