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IT Services >
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Computer-Aided Engineering Services
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Computer-Aided Engineering Services Reports
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Singapore Builds on Its Digital Foundations to Secure its Place as a Leader In The Digital Age
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we find out how the city-state of Singapore is investing in skills and technology to become a leading digital nation. We examine how to prevent legacy IT becoming a hindrance to digital transformation. And we look at the impact of controversial new tax rules on the UK's IT contractor community. Read the issue now.
Posted: 16 Oct 2016 | Published: 18 Oct 2016
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CW Middle East – January 2017
sponsored by ComputerWeekly.com
EZINE:
In this quarter's CW Middle East ezine, we look at how the Middle East, with the poorest road safety record in the world, could benefit most from self-driving cars.
Posted: 05 Jan 2017 | Published: 12 Jan 2017
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CW Middle East July to Sept 2017
sponsored by ComputerWeekly.com
EZINE:
In this issue of CW Middle East, we find out why the Gulf region must do more to attract women into IT if the region’s countries are to diversify.
Posted: 06 Jul 2017 | Published: 13 Jul 2017
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How to Overcome Today's Top ITSM Challenges
sponsored by ServiceNow
WHITE PAPER:
What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.
Posted: 19 Nov 2018 | Published: 19 Nov 2018
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Streamlining Operations with Centralized, Searchable Knowledge Bases
sponsored by Wrike
WHITE PAPER:
Centralized knowledge bases can be a lifesaver for IT teams and users alike. Find out how a large-scale furniture provider built an IT helpdesk and searchable knowledge base to support over 19 warehouse and showroom locations, even integrating G Suite tools for maximum efficiency.
Posted: 06 Sep 2018 | Published: 06 Sep 2018
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Define Your Services for Fast and Accurate Service Delivery
sponsored by ServiceNow
WHITE PAPER:
How would you rate your IT services solution in terms of speed, consistency, and accuracy? Open this whitepaper to learn how to empower your service desk customers to take matters into their own hands.
Posted: 16 Nov 2018 | Published: 16 Nov 2018
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How a Modern IT Service Delivery Approach Can Support a University's Education Excellence
sponsored by ServiceNow
WHITE PAPER:
University of Warwick, one of the UK's leading universities, quickly realized its legacy service desk tool had reached the end of its lifespan. Discover how their IT department found success in a new service desk system – introducing 150+ automation opportunities, over 40 new services, and more.
Posted: 14 Nov 2018 | Published: 20 Jan 2018
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Six Indispensable Features of the Modern Service Desk
sponsored by Samanage
WHITE PAPER:
Service desk technology powered by AI and automation can be intimidating. Dip your toes into the water with this guide, which highlights the six core features that a modern service desk should offer, and how new technology like automation can be used to get there.
Posted: 09 Aug 2018 | Published: 09 Aug 2018
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Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER:
In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018
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Survival Guide: Best Practices for Being On-Call
sponsored by PagerDuty
WHITE PAPER:
Being on-call is one of IT's necessary evils. But while it's no fun trudging to the office at 2 a.m. to resolve an issue, it's important that you're equipped enough to handle any situation that arises – for the sake of the business and your sanity. Jump into this guide to view a collection of on-call best practices to keep sharp.
Posted: 15 Aug 2018 | Published: 15 Aug 2018
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