Compaq Users Group White Papers, Software Downloads, Definition and Webcasts

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Compaq Users Group Reports

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by SearchCRM EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

International technology adoption & workforce issues sponsored by ComputerWeekly.com RESEARCH CONTENT: This study from CompTia, looks at technology and workforce recruitment trends across 10 countries. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Data Loss Prevention (DLP) \| Information Technology End Users \| Information Technology Professionals \| Privacy Rights \| Workflow Management Coalition \| Workflow Software \| Workforce Management Software \| Workforce Planning

Real World Stories of IT Admin Heroes sponsored by Pure Storage WHITE PAPER: Check out this compendium of case studies to see 7 shining examples of everyday IT admin heroes as they use Pure Storage to help their organizations simplify and transform operations for mission-critical databases, virtualized environments, and analytics with all-flash and NVMe. Posted: 21 Aug 2020 \| Published: 21 Aug 2020 TOPICS: Data Management \| Data Storage \| IT Agents \| IT Industry \| IT Management \| IT Managers \| IT Workforce \| Solid State Disks \| Solid State Storage \| Storage Architectures \| Storage Industry \| Storage Infrastructure

Secure IT Asset Disposition: Achieving Business Value While Mitigating Risks sponsored by Iron Mountain WHITE PAPER: The risks of not having an IT asset disposition (ITAD) solution are substantial.Download this white paper for advice on how to dispose of old IT equipment successfully while achieving security, compliance, and environmental goals. Posted: 23 Jul 2020 \| Published: 23 Jul 2020 TOPICS: IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Departments

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

eBook: The Shortcut Guide to User Workspace Management - Chapter 4: Transforming to an Environment of User Workspace Management sponsored by RES Software EBOOK: You’ve already come to understand the workspace itself, and how that workspace can be made pervasive across the spectrum of delivery mechanisms. Posted: 27 Oct 2010 \| Published: 27 Oct 2010 TOPICS: Database Security \| Desktop Applications Management \| Desktop Management \| Malware \| Networking \| Personalization \| User Groups

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

eBook: The Shortcut Guide to User Workspace Management - Chapter 3: Tying Security to People, Not Devices sponsored by RES Software EBOOK: Today’s unpredictable user needn't necessarily complicate the application of security configurations. In fact, with the right technology in place, the idea of where security is applied grows less important. Replacing it is a new focus on how that security is applied. With User Workspace Management, that how ties security to... Posted: 27 Oct 2010 \| Published: 27 Oct 2010 TOPICS: Content Management \| Data Security \| Desktop Virtualization \| Personalization \| Security Software \| User Groups \| User Interfaces \| Virtual Desktop Infrastructure

Why Business Rules?: A Case for Business Users of Information Technology sponsored by IBM WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner. Posted: 07 Jul 2011 \| Published: 01 Sep 2009 TOPICS: Audit Trails \| Business Process Automation \| Business Systems \| Change Management \| Decision Support Systems \| Information Technology End Users \| Policy-Based Network Management

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

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