Transitioning Traditional Centrex to Hosted IP Centrex
sponsored by Verizon and Adtran
WHITE PAPER:
This white paper will help you to accurately compare traditional Centrex service to Hosted IP Centrex, it will also share critical information to help make your migration from Centrex to VoIP a success.
Posted: 05 Mar 2008 | Published: 01 Jan 2008
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5 Ways to Eliminate Help Desk Fire Drills
sponsored by ServiceNow
WHITE PAPER:
Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.
Posted: 21 Mar 2019 | Published: 21 Mar 2019
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CW Benelux May 2018
sponsored by ComputerWeekly.com
EZINE:
GDPR becomes law at the end of this month, so we take a look at how organisations in the Netherlands are preparing for it. Cover your eyes if you are squeamish as you only have days left to get things right.We lead this issue with a story published in February, so perhaps things have changed. But if not, some organisations should be concerned.
Posted: 01 May 2018 | Published: 01 May 2018
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Infographic: 2019 Europe IT Priorities - General Trends
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic, we take a look at what IT departments are investing in, how IT departments will evolve over the next 12 months and which sectors will see the biggest budget increases. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr.
Posted: 23 Apr 2019 | Published: 23 Apr 2019
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What to Expect from AIOps in 2019
sponsored by ServiceNow
ESSENTIAL GUIDE:
Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments to look over the course of 2019.
Posted: 30 Apr 2019 | Published: 29 Apr 2019
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A Compelling Financial Case for Cloud-Based IT Service Desks
sponsored by Freshworks
WHITE PAPER:
Dive into this white paper to explore the financial perks a cloud-based service desk system can bring to the table – including streamlined contract management, reduced significantly reduce maintenance costs, and low to zero up-front investment.
Posted: 05 Jun 2019 | Published: 05 Jun 2019
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IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention
sponsored by ConnectWise
EBOOK:
This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.
Posted: 11 Mar 2019 | Published: 31 Dec 2018
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Harness the Cloud
sponsored by Verizon
WHITE PAPER:
In this guide, learn about the 6 purchase considerations when choosing the right service provider for your organization.
Posted: 27 Aug 2019 | Published: 27 Aug 2019
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Why a Cloud Strategy is Never the Endpoint
sponsored by Cogeco PEER 1
RESOURCE:
Jump into this blog post to discover how common cloud misconceptions are impacting businesses like yours – and why it can pay dividends to have expert best practices in your corner as your organization progresses on its cloud journey.
Posted: 18 Jan 2019 | Published: 09 Jan 2019
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CW Nordics May 2018
sponsored by ComputerWeekly.com
EZINE:
In a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.
Posted: 18 May 2018 | Published: 24 May 2018
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