Caller Identification Services

EBOOK: By evaluating criteria and answering critical questions at the outset, organizations will be able to find the best match for their business goals and requirements. View this ebook to learn the 10 key considerations for selecting a partner and moving to a cloud-based contact center.

Posted: 04 Feb 2020 | Published: 04 Feb 2020

EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now.

Posted: 27 Oct 2019 | Published: 29 Oct 2019

RESOURCE: In this resource, explore a side-by-side comparison of 8x8 and RingCentral VoIP services.

Posted: 25 Feb 2020 | Published: 25 Feb 2020

EBOOK: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.

Posted: 04 Apr 2018 | Published: 20 Jan 2018

EZINE: In this issue of CW Middle East, read how the UAE and the Abu Dhabi National Oil Company have recognised that things will change as oil and gas resources dwindle. Digital technology, such as artificial intelligence, has been identified as a key driver for future industries.

Posted: 02 Jan 2020 | Published: 09 Jan 2020

WHITE PAPER: Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities.

Posted: 20 Nov 2019 | Published: 20 Nov 2019

EZINE: In this week's Computer Weekly, we reveal our annual UKtech50 list of the most influential people in UK IT. We talk to this year's winner, HM Revenue & Customs CIO Jacky Wright about the challenges of government IT during Brexit. And we also examine the issues around upgrading SAP's ERP system to S/4 Hana. Read the issue now.

Posted: 14 Dec 2018 | Published: 14 Dec 2018

EBOOK: How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.

Posted: 22 Oct 2018 | Published: 31 Dec 2018

RESOURCE: The Mobile World Congress event, an industry jamboree to celebrate all things telecom and mobile, was held in October 2019. This year, however, behind the excitement around 5G was a more private level of concern in the smaller sessions away from the keynotes. In this blog, learn about the growing issue of startup funding in the telco world.

Posted: 04 Dec 2019 | Published: 29 Oct 2019

ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.

Posted: 30 Apr 2019 | Published: 29 Apr 2019