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Broadband over Powerline Reports
 
Wireless Connectivity Solutions for Rural Connectivity
sponsored by Cambium Networks
RESOURCE: Broadband internet access has increased in popularity all around the globe, but there are still millions in rural areas without a fast internet connection. Download this resource to learn how this broadband service changed the game for rural connectivity.
Posted: 12 Nov 2018 | Published: 12 Nov 2018

Cambium Networks

Now on Now: Scaling ITSM to Support Business Growth
sponsored by ServiceNow
WHITE PAPER: As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 19 Nov 2018 | Published: 19 Nov 2018

ServiceNow

IT Service Management Blueprint: Get Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: You need to modernize your service desk to handle a modern workload. In the journey to IT modernization, step one is consolidation. This e-book guides you in planning your service desk consolidation strategy, with best practices and how to choose the right tools for the job.
Posted: 16 Nov 2018 | Published: 16 Nov 2018

ServiceNow

It's an Evolution, Not a Revolution: Service Desks Are Transforming
sponsored by Serviceaide
WHITE PAPER: Read about the user and technology considerations to keep in mind when adding an intelligent layer to your IT service desk – and why you should think beyond simple chatbots.
Posted: 24 Oct 2018 | Published: 24 Oct 2018

Serviceaide

Buyer's Guide to Professional Services Automation Platforms
sponsored by Datto, Inc.
EBOOK: This PSA buyer's e-book is designed to help you identify the essential features to look for in a potential PSA platform. Read the e-book to view these features, as well as a handy checklist on the last page for product comparison purposes.
Posted: 15 Nov 2018 | Published: 15 Nov 2018

Datto, Inc.

Define Your Services for Fast and Accurate Service Delivery
sponsored by ServiceNow
WHITE PAPER: How would you rate your IT services solution in terms of speed, consistency, and accuracy? Open this whitepaper to learn how to empower your service desk customers to take matters into their own hands.
Posted: 16 Nov 2018 | Published: 16 Nov 2018

ServiceNow

Need for Speed: Frictionless Remote Support at Last
sponsored by RescueAssist
WHITE PAPER: Download this white paper to learn about a remote support tool that works fast, is fully web-based and simplified with multi-step support.
Posted: 12 Nov 2018 | Published: 12 Nov 2018

RescueAssist

5 Reasons Why Your Service Catalog Isn't Delivering
sponsored by Espressive
WHITE PAPER: When users interact with an IT service catalog, they expect a similar experience to what they would get from an online retailer. In this guide, uncover the five most unproductive aspects present in typical IT service catalogs –and find out how to turn your catalog's user experience on its head in response.
Posted: 01 Nov 2018 | Published: 01 Nov 2018

Espressive

ITSM and ITIL That Keeps Patients a Priority
sponsored by Sunrise Software
WHITE PAPER: Learn how a service desk provider specializing in the healthcare IT used top-of-the-line ITSM and ITIL strategies to ensure 24-hour support, keeping patient care the number one priority.
Posted: 04 Sep 2018 | Published: 04 Sep 2018

Sunrise Software

Survival Guide: Best Practices for Being On-Call
sponsored by PagerDuty
WHITE PAPER: Being on-call is one of IT's necessary evils. But while it's no fun trudging to the office at 2 a.m. to resolve an issue, it's important that you're equipped enough to handle any situation that arises – for the sake of the business and your sanity. Jump into this guide to view a collection of on-call best practices to keep sharp.
Posted: 15 Aug 2018 | Published: 15 Aug 2018

PagerDuty
 

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