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SIP contact centers: Key benefits and potential challenges sponsored by TechTarget Security EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. Posted: 24 Feb 2012 \| Published: 24 Feb 2012 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| IP \| IP PBX \| SIP \| Social Networking \| Videoconferences \| Voice Communications Software \| VoIP

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM sponsored by inContact CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. Posted: 11 Oct 2010 \| Published: 11 Oct 2010 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Services \| Call Center Software \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| CRM \| CRM Software \| CTI (Computer Telephony Integration) \| IVR

Computer Weekly – 1 October 2019: The most influential women in UK technology sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year's five rising stars. Also, our latest buyer's guide looks at the latest developments in robotic process automation. Read the issue now. Posted: 08 Feb 2021 \| Published: 01 Oct 2019 TOPICS: Autonomous Systems \| Data Center Infrastructure Efficiency \| Data Centers \| Data Encryption \| IT Departments \| IT Managers \| IT Systems \| Robotics \| Robots \| Security \| Security Management \| Security Software

The Essential IT Automation Success Checklist sponsored by Red Hat PRODUCT OVERVIEW: Automation is a top business initiative for 60% of organizations. In this product overview, discover 5 ways you can use Red Hat Ansible Automation Platform to simplify your company’s automation management efforts. Posted: 22 Apr 2024 \| Published: 22 Apr 2024 TOPICS: IT Infrastructure \| IT Management \| IT Services \| IT Systems

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits sponsored by TechTarget ComputerWeekly.com EZINE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Posted: 08 Feb 2021 \| Published: 21 May 2020 TOPICS: Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Policies

CW APAC, October 2021: Tech Career Guide sponsored by TechTarget ComputerWeekly.com EZINE: In this handbook, Computer Weekly looks what is being done to close cyber security’s gender gap in the Asia-Pacific region Posted: 14 Oct 2021 \| Published: 14 Oct 2021 TOPICS: Careers \| Cybersecurity \| Hackers \| IT Industry \| IT Systems \| Security Management \| Security Systems

Windows 10: How the client operating system is evolving sponsored by TechTarget ComputerWeekly.com EGUIDE: A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT. Posted: 08 Feb 2021 \| Published: 26 Nov 2020 TOPICS: Architectures \| Client-Server Architectures \| Client-Server Software \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Systems \| Operating System Virtualization \| Operating Systems \| Windows

CW Europe September 2019: Netherlands authorities halt datacentre construction and call for a policy rethink sponsored by TechTarget ComputerWeekly.com EZINE: The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock. Posted: 08 Feb 2021 \| Published: 12 Sep 2019 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Data Center Construction \| Data Center Management \| Data Center Power Management \| Data Centers \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Storage Capacity \| Storage Infrastructure \| Storage Management \| Storage Security

How to Maintain a Firm Grip on Technical Asset Management sponsored by Livingstone Group EGUIDE: Read this expert guide from ComputerWeekly.com to learn how to maintain a firm grip on your technical asset management and to resolve any lack of visibility before it becomes a business issue. Posted: 08 Feb 2021 \| Published: 08 Jul 2020 TOPICS: IT Asset Management \| IT Asset Management Software \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| IT Systems \| IT Workforce

2020 Media Consumption Series - Why sponsored by TechTarget ComputerWeekly.com EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open? Posted: 06 May 2021 \| Published: 06 May 2021 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| Outsourcing

Automatic Call Distributor Systems Reports