Automatic Call Distributor Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

CW Europe - September-November 2022: Why Russia could become the world's biggest market for illegal IT
sponsored by TechTarget ComputerWeekly.com
EZINE: Faced with international sanctions and the departure of many global IT suppliers from Russia, companies there are seeking alternative, and sometimes illegal, routes to access IT products. Also read how new requirements are driving scientists and engineers in Europe back to the lab to start developing 6G technology.
Posted: 01 Sep 2022 | Published: 09 Sep 2022

TechTarget ComputerWeekly.com

MicroScope – September 2020: Reach out to resellers
sponsored by MicroScope
EZINE: In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace
Posted: 08 Feb 2021 | Published: 04 Sep 2020

MicroScope

Computer Weekly - 17 August 2021: How to choose between SIEM and SOAR
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our buyer's guide examines the use of SIEM and SOAR to improve IT security, and asks which you should use, and when? We look at what you need to know about NVMe over Fabrics, the emerging storage networking technology. And we find out how Oracle customers are introducing its Fusion Cloud suite. Read the issue now.
Posted: 16 Aug 2021 | Published: 17 Aug 2021

TechTarget ComputerWeekly.com

MicroScope – July 2020: MSPs lend a helping hand
sponsored by MicroScope
EZINE: In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging
Posted: 08 Feb 2021 | Published: 03 Jul 2020

MicroScope

CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets
sponsored by TechTarget ComputerWeekly.com
EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses.
Posted: 08 Feb 2021 | Published: 13 Feb 2020

TechTarget ComputerWeekly.com

Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
Posted: 03 May 2022 | Published: 03 May 2022

TechTarget ComputerWeekly.com

Explore artificial intelligence in ITSM and the tool options
sponsored by TechTarget IT Operations
EBOOK: Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.
Posted: 05 Aug 2021 | Published: 05 Aug 2021

All resources sponsored by TechTarget IT Operations

Windows 10: How the client operating system is evolving
sponsored by TechTarget ComputerWeekly.com
EGUIDE: A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
Posted: 01 Jul 2021 | Published: 01 Jul 2021

TechTarget ComputerWeekly.com