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ATM Reports
 
VPLS: The Switched Ethernet
sponsored by AT&T Corp
WHITE PAPER: Virtual Private LAN Service is evolving into the next "in" technology. AT&T defines it as any-to-any Ethernet that can be either metro or long haul. VPLS allows enterprises to scale bandwidth and is a good fit for customers who require meshed connectivity and want to control and manage routing.
Posted: 05 Apr 2010 | Published: 05 Apr 2010

AT&T Corp

Now on Now: Scaling ITSM to Support Business Growth
sponsored by ServiceNow
WHITE PAPER: As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 19 Nov 2018 | Published: 19 Nov 2018

ServiceNow

Case Study: How TransAlta Keeps Their Lights On
sponsored by ServiceNow
CASE STUDY: TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%.
Posted: 19 Mar 2019 | Published: 19 Mar 2019

ServiceNow

How Leading Organizations Use AI to Deliver Exceptional Customer Experiences
sponsored by Splunk
WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.
Posted: 21 Jan 2019 | Published: 21 Jan 2019

Splunk

Deciding between SnapLogic EIC and Workato?
sponsored by SnapLogic
WHITE PAPER: Businesses choosing iPaaS providers need to be careful, as different providers may align with your goals differently. Read this whitepaper to learn the five main points to compare between iPaaS providers, and see how providers SnapLogic and Workato matchup.
Posted: 02 Jul 2019 | Published: 31 Dec 2018

SnapLogic

Adidas: IT Self-Service in Action
sponsored by ServiceNow
CASE STUDY: Learn how Adidas used ServiceNow® platforms to create a consumer-style shop to deliver services and increase efficiencies for its employees across 160 countries
Posted: 03 Apr 2019 | Published: 03 Apr 2019

ServiceNow

Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink
sponsored by Serviceaide
WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

IT Strategy is Dead... so What's Next?
sponsored by ServiceNow
EBOOK: IT leaders have an opportunity to become essential partners in the success of their organizations by developing an IT strategy that integrates with business strategy. Read this ebook to learn why an integrated strategy is critical for the future of your organization.
Posted: 29 Apr 2019 | Published: 20 Mar 2019

ServiceNow

How Leading Organizations Use AI to Deliver Exceptional Customer Experiences
sponsored by Splunk
WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.
Posted: 21 Mar 2019 | Published: 21 Mar 2019

Splunk
 
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