ATM

WHITE PAPER: Virtual Private LAN Service is evolving into the next "in" technology. AT&T defines it as any-to-any Ethernet that can be either metro or long haul. VPLS allows enterprises to scale bandwidth and is a good fit for customers who require meshed connectivity and want to control and manage routing.

Posted: 05 Apr 2010 | Published: 05 Apr 2010

RESOURCE: Read this white paper to find out about 1 university's experience using Cisco Meraki to reduce the number of IT help desk tickets, and explore 3 other ways you can reduce the number of tickets starting now.

Posted: 22 Jan 2019 | Published: 22 Jan 2019

CASE STUDY: One global media and entertainment leader needed to move from multiple, disconnected monitoring tools and manual processes to an automated approach for seamless integration between event management and the CMDB. Read this case study to learn how they were able to overcome these challenges with an ITSM service.

Posted: 22 Jan 2018 | Published: 17 Nov 2016

EZINE: In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.

Posted: 02 Feb 2018 | Published: 02 Feb 2018

EZINE: GDPR becomes law at the end of this month, so we take a look at how organisations in the Netherlands are preparing for it. Cover your eyes if you are squeamish as you only have days left to get things right.We lead this issue with a story published in February, so perhaps things have changed. But if not, some organisations should be concerned.

Posted: 01 May 2018 | Published: 01 May 2018

WHITE PAPER: Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks.

Posted: 10 Oct 2018 | Published: 10 Oct 2018

EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.

Posted: 06 Dec 2018 | Published: 13 Dec 2018

EBOOK: As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.

Posted: 26 Mar 2018 | Published: 26 Mar 2018

VIDEO: Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.

Posted: 26 Jan 2018 | Premiered: 19 Jan 2018

RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.

Posted: 10 Oct 2018 | Published: 16 Aug 2018