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PON White Papers (View All Report Types)
 
Preventing Outages with Predictive Analytics
sponsored by Splunk
WHITE PAPER: $105,302. That's the mean business cost of an IT incident – and poor monitoring and response systems are often to blame. Discover how AIOps can offer a proactive, predictive alternative.
Posted: 23 Jan 2019 | Published: 23 Jan 2019

Splunk

The People Factor: How User Adoption Impacts Collaboration
sponsored by AudioCodes
WHITE PAPER: Before looking ahead to the future of collaboration tools, many organizations need to stop and understand how users are currently using their existing communication tools on a daily basis. In this white paper, learn about the importance of user adoption and find out how you can create user-centric, intelligent communications.
Posted: 22 Jan 2019 | Published: 31 Dec 2018

AudioCodes

The Importance of Single-View IT Analytics
sponsored by ServiceNow
WHITE PAPER: Improving IT service delivery starts with scrutinizing performance and process data, but this data isn't always easy to reach – especially for management. Find out how a single pane-of-glass view across IT services and operations – and subsequent end-to-end visibility – can take IT to new heights.
Posted: 12 Oct 2018 | Published: 20 Aug 2018

ServiceNow

Splunk for IT Operations
sponsored by Splunk
WHITE PAPER: Discover how a monitoring and analytics platform infused with machine learning and AI capabilities can shift IT from a reactive to a proactive operation model – and across IT components like storage, servers, mobile devices, containers, and everywhere in-between.
Posted: 18 Feb 2019 | Published: 18 Feb 2019

Splunk

Top 12 Enterprise Service Management Vendors Head-to-Head
sponsored by ServiceNow
WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.
Posted: 10 Oct 2018 | Published: 23 Aug 2018

ServiceNow

Streamlining Operations with Centralized, Searchable Knowledge Bases
sponsored by Wrike
WHITE PAPER: Centralized knowledge bases can be a lifesaver for IT teams and users alike. Find out how a large-scale furniture provider built an IT helpdesk and searchable knowledge base to support over 19 warehouse and showroom locations, even integrating G Suite tools for maximum efficiency.
Posted: 06 Sep 2018 | Published: 06 Sep 2018

Wrike

How Innovative Organizations Are Maximizing IT Automation
sponsored by VMware
WHITE PAPER: Automation is much more than an industry buzzword – but what does it look like in the real-world? Take a look inside this white paper to see how companies from healthcare services to telecommunications providers are finding success in automation.
Posted: 05 Nov 2018 | Published: 05 Nov 2018

VMware

Benefits of Unified Communications in Transportation and Logistics
sponsored by Motorola, Inc.
WHITE PAPER: In this white paper, explore key challenges that T&L companies are facing in today's business environment and hear how instant push-to-talk and advanced video surveillance can help them develop streamlined supply chains.
Posted: 28 Feb 2019 | Published: 28 Feb 2019

Motorola, Inc.

Game Changing CIOs: Modernizing Communications
sponsored by Fuze
WHITE PAPER: This white paper details stories of how 12 different CIOs helped digitize communications at their companies. Read testimonials from organizations like the PGA Tour and SAS International. In short, learn how CIOs can help streamline collaboration and communications.
Posted: 29 May 2018 | Published: 31 Dec 2017

Fuze

The Definitive Guide to Enterprise Collaboration
sponsored by Fuze
WHITE PAPER: Find out how to bridge the communication gaps between on-site and remote workers, futureproofing enterprise collaboration for increasingly dispersed workforces.
Posted: 29 May 2018 | Published: 29 May 2018

Fuze
 
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