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The North and East London Commissioning Support Unit (CSU) transforms IT support for GPs’ with CentraStage
sponsored by CentraStage
CASE STUDY: This case study explores one company's success in implementing effective managed services solutions and how it greatly improved visibility of the IT estate, control over what the organization supports, and task automation.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

CentraStage

Demand Pricing That Matches Business Value – The Radical Sourcing Trend for 2013
sponsored by Asigra
WHITE PAPER: This guide explores the nature of IT pricing models and how current obsolete models are costing MSPs a fortune.
Posted: 18 Apr 2014 | Published: 04 Jan 2013

Asigra

Finnish MSP CITIUSNET Finds First-Rate Value In N-ABLE
sponsored by N-able Technologies
CASE STUDY: A whitepaper detailing how one IT services provider expanded business by partnering with a remote monitoring and management provider.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

N-able Technologies

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

What can go wrong with outdated spare parts: What unauthorized support providers don’t tell you - Financial Services Industry customer
sponsored by Hewlett-Packard Company
CASE STUDY: Access this brief case study to learn what can go wrong with outdated spare parts when relying on Unauthorized Service Providers (USPs), and discover how one organization in the financial services industry could have avoided challenges with its firmware, CPU, network, and more.
Posted: 24 Jan 2014 | Published: 30 Nov 2013

Hewlett-Packard Company

HP's Industrialised Delivery System
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast explores how your organization can achieve the true scale of outsourcing with industrialized delivery.
Posted: 10 Mar 2014 | Premiered: Oct 25, 2013

Hewlett-Packard Limited

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the importance of shifting your IT department from infrastructure-oriented to service-oriented.
Posted: 30 Oct 2013 | Published: 26 Nov 2013

ServiceNow

What can go wrong with firmware updates: What unauthorized support providers don’t tell you - Manufacturing industry customer
sponsored by Hewlett-Packard Company
CASE STUDY: This case study describes what can go wrong with firmware updates when relying on Unauthorized Support Providers (USPs), and reveals how this strategy led the way for disaster in one real-world organization.
Posted: 24 Jan 2014 | Published: 30 Nov 2013

Hewlett-Packard Company

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett-Packard Company
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett-Packard Company
 
 
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