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The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

West Interactive

SAP and Voice: Optimize Supply Chain Operations
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

Voxware, Motorola, and PEAK Technologies

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
PRESENTATION TRANSCRIPT: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

West Interactive

Maxta Storage Platform - Enterprise Storage Re-defined
sponsored by Maxta
WHITE PAPER: This white paper explains how organizations can handle the challenges of data storage for virtual data centers by leveraging a ground breaking, highly resilient, distributed Software-Defined VM Storage Platform that enables organizations to fully realize the vision of the virtual data center.
Posted: 24 Jul 2014 | Published: 31 Dec 2013

Maxta

SQL Compliance Manager – Download Free Trial
sponsored by Idera
SOFTWARE DOWNLOAD: Uncover the ins-and-outs of SQL Compliance Manager – and get your hands on a free trial.
Posted: 22 Jul 2014 | Premiered: 22 Jul 2014

Idera

Bringing Together Software-Defined and Object Storage
sponsored by Caringo
WHITE PAPER: Two of the biggest trends in storage today are software-defined storage and object storage. This white paper explains each one and highlights the benefits of a storage software that combines them.
Posted: 27 Jun 2014 | Published: 11 Jun 2014

Caringo

The central role of Content Management in Case Management
sponsored by IBM
WHITE PAPER: This paper explains how a clear Content Management strategy builds success in Case Management. Read on to learn how to deliver business outcomes that are as effective as possible, as efficiently as possible by integrating Case Management with a comprehensive Content Management approach.
Posted: 30 Jul 2014 | Published: 30 Apr 2014

IBM

Managing the Software Supply Chain
sponsored by IBM
WHITE PAPER: Find out how your organization should address the risk in managing the software supply chain.
Posted: 07 Aug 2014 | Published: 30 Sep 2013

IBM
 
 
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