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Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

West Interactive

SAP and Voice: Optimize Supply Chain Operations
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

Voxware, Motorola, and PEAK Technologies

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
PRESENTATION TRANSCRIPT: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

West Interactive

How to Maximize the Return on Your Software Investment
sponsored by Cerri.com AG
WHITE PAPER: You need to understand your software's true capacity. You also need to make the most of your most valuable asset, your employees. This white paper explores several simple strategies for maximizing the return on your software investment.
Posted: 04 Nov 2016 | Published: 04 Nov 2016


Is Artificial Intelligence on the March to Replace Traditional IT Administrators?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
Posted: 07 Nov 2016 | Published: 08 Nov 2016

ComputerWeekly.com

Rethinking Manufacturing with IoT Platforms
sponsored by Microsoft
WHITE PAPER: Discover how Windows 10 IoT gives you a way to collect and analyze real-time data from your operations to streamline processes, reduce waste, and implement improvement initiatives more effectively for agile, strategic IoT business plans.
Posted: 28 Oct 2016 | Published: 28 Oct 2016

Microsoft

Forget Hand-Coding: 5 Development Challenges to Consider
sponsored by OutSystems
WHITE PAPER: In this white paper, you'll explore 5 development challenges to consider when using hand coding over a RAD platform as a development method. Learn why apps typically require 10x more work today, and tools that make development times faster and more simplified.
Posted: 05 Jan 2017 | Published: 05 Jan 2017

OutSystems

Your Guide to Workforce Management Software Selection
sponsored by PDP-Software
EGUIDE: Workforce management software is what enables your business to keep pace with the rapidly changing trends in both labor and the market. Read on to learn about the current state of workforce management software and what you can expect from the technology's near future.
Posted: 12 Dec 2016 | Published: 10 Nov 2016

PDP-Software
 
 
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