VoxXML

WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.

Posted: 03 Jun 2008 | Published: 01 Apr 2008

WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.

Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

PRESENTATION TRANSCRIPT: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.

Posted: 30 Jul 2010 | Published: 30 Jul 2010

WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.

Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.

Posted: 16 Nov 2006 | Published: 01 Jun 2006

WHITE PAPER: Selecting contract management software for your business is not always easy, as it can be lengthy and fraught with unforeseen pitfalls. Check out this helpful white paper for a guide on all you need to know about purchasing and implementing contract management software including helpful tips, buying decision strategies, and vendor evaluations.

Posted: 29 Mar 2013 | Published: 29 Mar 2013

PODCAST: Can you package expertise? More and more IT executives are adopting a new approach that makes it easier, faster and less expensive to deploy infrastructure and applications by integrating hardware, software and field-tested "patterns of expertise" in the form of expert integrated systems. Find out more.

Posted: 19 Mar 2013 | Premiered: Mar 18, 2013

EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization.

Posted: 17 Apr 2013 | Published: 17 Apr 2013

RESOURCE CENTER: Visit this exclusive resource center to find valuable tools for your Windows 8 mobile development initiative, including an "App Builder Virtual Summit" that provides expert seminars on everything from game development to app monetization through advertisements to making the move from iOS and Android.

Posted: 25 Apr 2013 | Published: 24 Apr 2013

SOFTWARE DOWNLOAD: With this free download of the real-time performance monitoring tool SQL check v3.5, database administrators (DBAs) can gain insight into their SQL Server environments in order to ensure better database performance. Download your complimentary copy today!

Posted: 25 Mar 2013 | Premiered: 25 Mar 2013