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The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
PRESENTATION TRANSCRIPT: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

West Interactive

SAP and Voice: Optimize Supply Chain Operations
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

Voxware, Motorola, and PEAK Technologies

Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

West Interactive

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

HR in the Cloud
sponsored by Workday
WHITE PAPER: This whitepaper examines the five big trends that are pushing adoption, examining each trend in-depth and explaining exactly why it is driving a need for SaaS.
Posted: 07 Oct 2014 | Published: 25 Feb 2013

Workday

Case Study: Efficiently Distribute Software Deployments with WAN Optimization
sponsored by 1e Inc
CASE STUDY: Access this white paper that describes how Saint-Gobain, a building materials manufacturer, harnessed a change and configuration management tool to help them reduce expected branch server investment by 97 percent. Read on to learn how they were able to cut the number of branch servers from 6000 to 200.
Posted: 01 Oct 2014 | Published: 01 Oct 2014

1e Inc

5 Reasons Why Software Outages Occur
sponsored by Automic
WHITE PAPER: Downtime is a business nightmare – not only do companies lose business, their brand and public perception are compromised as well. This resource considers five possible reasons for software outages, and discusses how companies end up with these problems as well as how to fix them.
Posted: 22 Sep 2014 | Published: 22 Sep 2014

Automic

Deploy DevOps in Your Traditional Environment with Configuration Management Processes
sponsored by Red Hat
WEBCAST: Many companies are implementing new tactics and methodologies to help reduce their time to market and improve overall software quality. View this webcast now to learn how to implement DevOps for Java EE applications in a traditional, non-PaaS environment.
Posted: 06 Oct 2014 | Premiered: Oct 6, 2014

Red Hat

A Partner Who Listens
sponsored by CDW Corporation
VIDEO: This video explores how one growing financial institution was able to overcome their software licensing challenges by partnering with the professionals at CDW who helped them through every step of the process.
Posted: 22 Oct 2014 | Premiered: 22 Oct 2014

CDW Corporation
 
 
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