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The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Success On An International Scale: What An ERP System Can Offer
sponsored by Sage Software
WHITE PAPER: Discover guidelines for mid-sized organizations looking to expand internationally, and find out why a solid ERP system is critical to success.
Posted: 30 May 2014 | Published: 30 Sep 2013

Sage Software

Ideas International: Staging the Deployment of Private Clouds with IBM SmartCloud Foundation
sponsored by IBM
WHITE PAPER: Access this exclusive, expert whitepaper to uncover the ins-and-outs of IBM SmartCloud – and how you can benefit from adopting this cloud deployment solution.
Posted: 26 Feb 2014 | Published: 28 Feb 2013

IBM

Bringing Together Software-Defined and Object Storage
sponsored by Caringo
WHITE PAPER: Two of the biggest trends in storage today are software-defined storage and object storage. This white paper explains each one and highlights the benefits of a storage software that combines them.
Posted: 27 Jun 2014 | Published: 11 Jun 2014

Caringo

Performance Analysis - Unified Virtual Infrastructure Backup
sponsored by Dell Software
WHITE PAPER: This informative paper explores two backup and recovery software solutions built for today's virtualized environments. Discover what each of them has to offer, how they stack up against each other and find out which one triumphs over the other. Read on to learn more.
Posted: 03 Oct 2013 | Published: 21 Aug 2013

Dell Software

Red Hat as a Storage Solutions Provider
sponsored by Red Hat
WHITE PAPER: The following white paper profiles a scale-out, open source object-based storage software solution and the benefits it provides for businesses looking for a middle road when integrating data.
Posted: 30 Jun 2014 | Published: 30 Nov 2012

Red Hat

Building Fault-Tolerant Applications on AWS
sponsored by Amazon Web Services
WHITE PAPER: This comprehensive paper highlights why an Amazon Web Services (AWS) platform is ideal for building fault-tolerant software systems. However, this attribute isn't unique to its platform, so read on to discover what makes the AWS platform unique.
Posted: 14 Jul 2014 | Published: 31 Oct 2011


Cloud Based Application Penetration Testing Trial
sponsored by iViZ
WHITE PAPER: Inside this resource, unveil your access code for a 15-day trial of a cloud-based application penetration testing solution that combines automated testing with manual validation to provide optimum security monitoring.
Posted: 19 Dec 2013 | Published: 19 Dec 2013

iViZ

Select the Right Solution for Endpoint Management
sponsored by IBM
WHITE PAPER: This white paper details the need for a centralized endpoint management system that helps maximize business performance through quicker software deployment and maintaining compliance.
Posted: 09 Sep 2013 | Published: 31 May 2013

IBM
 
 
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