The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!
This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses.
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.
Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.
View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
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