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The Service Innovation Mandate in Telecommunications
sponsored by CA Technologies.
WHITE PAPER: This paper provides an overview of the key strategies telecommunications companies can pursue in order to most fully capitalize on the opportunities afforded by APIs. Read on to learn more.
Posted: 11 Nov 2014 | Published: 31 Oct 2014

CA Technologies.

Thrive, Survive or Perish - How the New Style of IT Changes Service Delivery
sponsored by Hewlett-Packard Company
VIDEO: View this webcast to learn about the new style of IT and how you can provide improved service delivery. Discover a converged console solution that automates every day maintenance tasks to liberate your admins to pursue innovative and transformative projects.
Posted: 08 Dec 2014 | Premiered: 05 Nov 2014

Hewlett-Packard Company

The Automation Imperative
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for all MSPs, describing how new strategies for automation can improve the efficiency, productivity, and profitability of your business today.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

N-able Technologies

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation

CA Cloud Service Management data sheet
sponsored by CA Technologies.
WHITE PAPER: Access this resource to learn the benefits and results of a next generation set of service management tools. You'll learn how these tools provide a powerful but flexible solution that is built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short.
Posted: 25 Feb 2015 | Published: 29 Aug 2014

CA Technologies.

All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

SFD Reduces Costs and Increases Productivity with SaaS
sponsored by Hewlett-Packard Company
CASE STUDY: View this white paper to learn how one organization chose to outsource their telecommunications software service to reduce their dropped calls rate from 32% down to 3%. By choosing a Software as a Solution (SaaS) service, you can avoid the costs of building in-house and reduce training and man hours to maintain the software.
Posted: 24 Nov 2014 | Published: 20 Aug 2014

Hewlett-Packard Company

The 15 MDM Providers That Matter Most, and How They Stack Up
sponsored by Symantec Corporation
WHITE PAPER: In this white paper, Forrester identifies, evaluates, and compares the 15 foremost MDM providers, detailing how well each vendor fulfills key requirements and where each provider stands in relation to the others.
Posted: 08 Jan 2015 | Published: 30 Sep 2014

Symantec Corporation

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

Expert Interview: Discover the Top Solutions for Today's Social, Mobile, Analytics and Cloud IT Trends
sponsored by Dell, Inc.
EGUIDE: This expert e-guide details some IT developments that have resulted from the new social, mobile, analytics, and cloud technologies on the market.
Posted: 06 May 2014 | Published: 06 May 2014

Dell, Inc.
 
 
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