Despite the emphasis put on mobility in the world of unified communications and collaboration (UC&C), adoption of mobile UC&C clients is still very low. This expert e-guide discusses why, and what could make true solutions more meaningful.
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.
Like the cellular phenomenon, consumers are rushing to VoIP even though audio quality and reliability aren't yet what they are with traditional landlines. That aside, the value of VOIP has resonated with consumers. Read this white paper and discover what every business needs to know before signing on to VoIP.
This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.
This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace.
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