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Apps for Business: Documents
sponsored by Apple Inc.
WEBCAST: Join Apple Business Experts for this free short on-demand seminar which explains how powerful apps on the iPad can enable you to work with documents, whether you need to view and approve content, update and share it, or create it from scratch.
Posted: 02 Sep 2014 | Premiered: Sep 2, 2014

Apple Inc.

Improve Service with a Single View of the Customer
sponsored by Informatica
WHITE PAPER: Uncover the impact of cloud master data management (MDM) on CRM success, as well as the 5 stages of the customer lifecycle.
Posted: 20 Aug 2014 | Published: 30 Jun 2013

Informatica

Frost & Sullivan Announces 2014 North American Award for Cloud Customer Contact Solutions
sponsored by Genesys
WHITE PAPER: Genesys has acquired assets to bypass the long R&D process required to build from scratch, yet skillfully planned a phased integration to provide customers with cloud functionality they need quickly. Frost & Sullivan is pleased to present Genesys with the 2014 Cloud Contact Center Solutions Company of the Year Award.
Posted: 12 Sep 2014 | Published: 12 Sep 2014

Genesys

Application Portfolio Management: Treat Software as a Valuable Asset
sponsored by Innotas
EGUIDE: This e-guide explains how application portfolio management (APM) allows organizations to oversee the applications that run their business, helping to ensure efficient and accurate inventory.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

Innotas

Gartner Report: Critical Capabilities for Contact Center Infrastructure
sponsored by Genesys
ANALYST REPORT: Contact center infrastructure evaluations remain technically complex processes. If you are looking to select the contact center platform right for your specific requirements and deliver sustainable competitive customer experiences, this report is a must read.
Posted: 16 Sep 2014 | Published: 16 Sep 2014

Genesys

Eliminating the Noise: Best Practices for the 5 W's of Sales Intelligence
sponsored by Oracle Corporation
WHITE PAPER: Learn how sales intelligence can give B2B sales reps a better understanding of their buyer before and during the traditional, and non-traditional, sales cycle
Posted: 02 Sep 2014 | Published: 31 Aug 2013

Oracle Corporation

HP Mobile Applications Services: Mobility is the New Interaction Model
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper introduces one respected company's mobile applications service, which enables enterprises needing to create new systems of engagement on mobile technology to deliver secure, high-quality mobile apps.
Posted: 29 Aug 2014 | Published: 30 Jun 2014

Hewlett-Packard Limited

Customer experience consistency key to successful CRM
sponsored by TechTarget
RESOURCE: Customer service plays an integral role in business continuity, but in order to provide optimal customer satisfaction you need to access customer information and that takes integration, and a solid security plan. Take this brief survey and gain access to this guide showcasing a new realm of customer service that reaches far beyond the call center.
Posted: 08 Sep 2014 | Published: 18 Mar 2014

TechTarget

Is the Future of Payroll in the Cloud?
sponsored by Workday
VIDEO: Learn about the solution that takes advantage of SaaS software to improve the payroll process.
Posted: 08 Sep 2014 | Premiered: 16 Dec 2011

Workday

Build more robust native mobile applications with IBM Worklight
sponsored by IBM
WHITE PAPER: Learn how IBM Worklight Foundation can securely enable mobile application development, delivery and management.
Posted: 15 Sep 2014 | Published: 30 Jun 2014

IBM
 
 
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