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Analyst Webinar: Is Your Contact Center an Asset or Road Block to Digital Transformation?
sponsored by Genesys
WEBCAST: Join Art Schoeller, Vice President and Principal Analyst at Forrester Research, to learn how to determine if your contact center is strategic or hindering to your enterprise's digital transformation journey.
Posted: 25 Aug 2017 | Premiered: Aug 22, 2017, 01:00 EDT (05:00 GMT)

Genesys

What is Robotic Process Automation? A Guide to RPA
sponsored by HelpSystems
WHITE PAPER: Explore robotic process automation (RPA) and find out what it is, why it's important, and how it differs from other types of automation. Discover how to improve your automation strategy and learn about software robots, the RPA vendor landscape, and how RPA functions in different industries.
Posted: 02 Aug 2017 | Published: 02 Aug 2017

HelpSystems

Total cost of ownership: Mac versus PC in the enterprise
sponsored by JAMF
PRODUCT OVERVIEW: When contemplating offering Macs or PCs to your workforce, the question of cost inevitably comes up. Download this white paper to discover the true cost of Macs vs. PCs while taking into account, base services, hardware, essential software and more.
Posted: 16 Aug 2017 | Published: 16 Aug 2017

JAMF

Omnichannel is No Longer Optional
sponsored by Genesys
EBOOK: Find out how contact centers can create real-time visibility into all interaction types to build and enhance their omnichannel strategies and meet their customers wherever they are.
Posted: 30 Aug 2017 | Published: 30 Aug 2017

Genesys

Subscriber Management for the Software-Defined Era
sponsored by netElastic Systems
WHITE PAPER: Read this white paper to learn what you need to look for in a virtualized subscriber management platform in the software-defined era and how to handle the challenges you are bound to face.
Posted: 20 Sep 2017 | Published: 18 Sep 2017

netElastic Systems

Mobile App Development Myth Crushers
sponsored by Alpha Software Inc.
WHITE PAPER: This white paper busts 5 common myths about mobile app development. Learn the truth about mobile and find out how to cultivate an integrated toolset that paves the way towards timely, cost-effective mobile development.
Posted: 05 Sep 2017 | Published: 05 Sep 2017

Alpha Software Inc.

Why Artificial Intelligence is the Next Big Boom in Mobile
sponsored by Alpha Software Inc.
WHITE PAPER: Find out how AI could potentially impact mobile app development and learn about the factors currently driving the shift towards combining AI, sensors, and mobile apps.
Posted: 01 Sep 2017 | Published: 01 Sep 2017

Alpha Software Inc.

How to Build (and Scale) with Microservices
sponsored by AppDynamics
EBOOK: Read this e-book to gain an in-depth look on the essentials of microservices, encapsulated in four short chapters, which include, how microservices differ from service-oriented architecture, obstacles in visibility and monitoring after migration, and more.
Posted: 21 Jul 2017 | Published: 21 Jul 2017

AppDynamics

Installing and Getting Started with Connections in Toad Edge
sponsored by Quest
WEBCAST: Watch this brief technical video to learn how to install and get started with Toad Edge, a flexible open source toolset for MySQL development compatible with both Windows and Mac OS.
Posted: 25 Aug 2017 | Premiered: May 3, 2017

Quest

Creating An Omnichannel Experience For Your Customers
sponsored by Genesys
WHITE PAPER: Consumer behavior is rapidly changing in today's always-on digital world ... and according to an Aberdeen Report; companies with an omnichannel program see 25% annual growth in revenue and a lower volume of customer complaints. Learn how to create an omnichannel contact center experience for your customers.
Posted: 19 Sep 2017 | Published: 19 Sep 2017

Genesys
 
 
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