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CW500: Retail IT: The high street vs the internet
sponsored by ComputerWeekly.com
PRESENTATION: Graham Benson, IT Director at M and M Direct, reveals the impact e-commerce and rise of the internet has had on business in this presentation, given to Computer Weekly's 500 Club for IT leaders.
Posted: 08 Oct 2013 | Published: 08 Oct 2013

ComputerWeekly.com

Case Study: Tesco's £65 million data centre strategy to drive online growth
sponsored by ComputerWeekly.com
CASE STUDY: This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.
Posted: 21 Nov 2012 | Published: 21 Nov 2012

ComputerWeekly.com

The 7 Components of a Profitable Network Service
sponsored by eTECH Channel
RESOURCE: Discover in this white paper how to deliver a profitable network service by integrating the 7 components critical to truly successful network management. Differentiate yourself in a crowded service provider market by safeguarding your clients' network operations and automating complex network tasks.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

eTECH Channel

The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

Get started in e-Commerce with the Right Payment Foundation
sponsored by CyberSource
WHITE PAPER: Avoid shopping cart abandonment. Help digital patrons take items to checkout by accepting more payments across channels, while effectively managing fraud and payment security. In this infographic, explore 4 steps to help you get started.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

CyberSource

The Gartner Top 10 Recommended IT Cost Optimization Ideas, 2016
sponsored by Gartner
ANALYST BRIEF: This exclusive analyst from Gartner provides techniques that are proven to consistently deliver year-over-year cost reduction, without costs returning back. Download now to review the top 10 recommendations including, creating shared-service organization for IT services, leveraging cloud services, and more.
Posted: 14 Jul 2016 | Published: 03 Feb 2016

Gartner

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow

Defining and Simulating ITIL Processes with Advanced Business Modeling
sponsored by Global Knowledge
WHITE PAPER: In this white paper, learn how an advanced business modeler provides both the ability to visually define process activities and the ability to define detailed information about processes, including inputs, outputs, cost, revenue, roles, and resources.
Posted: 11 Mar 2016 | Published: 26 Feb 2016

Global Knowledge

Deliver Contextual Customer Experiences and Unify Processes
sponsored by UXC Oxygen
WHITE PAPER: 22% of CEOs believe that business model change dictates the next big thing. Discover why delivering contextual customer experiences is key to meet new expectations and thrive in the new era.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

UXC Oxygen

Online Fraud Benchmark Report
sponsored by CyberSource
WHITE PAPER: To advance Australia's management of online fraud and business optimization, this online fraud benchmark report examines the country's state on these matters. Learn what 197 business professionals who make fraud management decisions had to say about e-commerce and how it affects selling goods or services online.
Posted: 20 Jun 2016 | Published: 20 Jun 2016

CyberSource
 
 
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