One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST:
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: 05 Jan 2012
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Serena Service Manager: Demo
sponsored by SERENA Software, Inc.
WEBCAST:
This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Posted: 04 Apr 2012 | Premiered: 04 Apr 2012
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Build the Intelligent, Integrated Enterprise
sponsored by Red Hat
WEBCAST:
Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
Posted: 20 Apr 2012 | Premiered: 20 Apr 2012
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Cloud Computing Use Case: Improving Supply Chain Visibility
sponsored by Hewlett-Packard Company
VIDEOCAST:
Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
Posted: 09 May 2012 | Premiered: 09 May 2012
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Introducing the New VMware Management Solution Portfolio
sponsored by VMware, Inc.
WEBCAST:
This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require.
Posted: 24 May 2012 | Premiered: 24 May 2012
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Ensuring Customer Data Quality for Sales and Marketing
sponsored by SAP America, Inc.
WEBCAST:
This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
Posted: 24 May 2012 | Premiered: 24 May 2012
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Leveraging Web Content Management for Improved Online Marketing
sponsored by OpenText
WEBCAST:
This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives.
Posted: 05 Apr 2012 | Premiered: 05 Apr 2012
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BPM 101: What Is Business Performance Management and What Are the Benefits?
sponsored by SearchCRM
WEBCAST:
This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.
Posted: 20 Nov 2005 | Premiered: 20 Nov 2005
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VX-X WAN Op Download
sponsored by Silver Peak
SOFTWARE DOWNLOAD:
Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.
Posted: 03 Feb 2012 | Premiered: 03 Feb 2012
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