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2015 Gartner Magic Quadrant for ITSSM
sponsored by ServiceNow
WHITE PAPER: In this Magic Quadrant provided by Gartner, discover how vendors measure up against one another with ITSSM tools.
Posted: 09 May 2016 | Published: 09 May 2016

ServiceNow

Getting Your Startup off the Ground
sponsored by CDW
WHITE PAPER: How can you transform your startup into a growing business? Explore the biggest challenges that startups have to overcome, and discover the essential steps that you need to take early on in order to ensure success later on down the road.
Posted: 13 May 2016 | Published: 13 May 2016

CDW

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

A Performance-Centric Approach to Mainframe Cost Optimization
sponsored by Global Technology Solutions Group
WHITE PAPER: When Global Technology Solutions Group, a company who spends a lot of time on the mainframe, was asked how to run it more efficiently from a cost perspective, they responded with their own approach. This white paper takes a brief look at that approach and its three key areas – hardware, software, and personnel.
Posted: 18 Feb 2016 | Published: 18 Feb 2016

Global Technology Solutions Group

Why Patch Management Matters
sponsored by Solarwinds N-able
WHITE PAPER: This white paper explains why an effective MSP needs to offer patch management services and suggests best practices for doing so.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Improve Quality of Care with All-Flash Storage in EHR
sponsored by Pure Storage
WHITE PAPER: With the introduction of all-flash storage technology, mission-critical healthcare applications such as EHR and VDI can experience unparalleled performance and availability. Read now to learn how you can take advantage of all-flash storage to enable improvements in patient care and clinical efficiencies.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Pure Storage

National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise

An All-In-One Managed Services Platform For Better IT Service
sponsored by Solarwinds N-able
WHITE PAPER: In this white paper, discover a tool that can help your MSP organization to provide automated monitoring and management, quicker customer service, and more.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able
 
 
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