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Using SIPOC to Define ITIL® Processes
sponsored by Global Knowledge
WHITE PAPER: This white paper describes a technique for defining processes called SIPOC (Suppliers, Inputs, Process, Outputs, and Customers). SIPOC provides a structured way to define the key elements of any process. SIPOC can be used as a means of defining any of the service management processes presented in ITIL® best practices.
Posted: 30 Jun 2015 | Published: 30 Jun 2015

Global Knowledge

Business leaders agenda 2012
sponsored by ComputerWeekly.com
RESOURCE: This report from KPMG identifies business priorities across a wide range of geographies and industries, and assesses the economic outlook.
Posted: 16 Mar 2012 | Published: 16 Mar 2012

ComputerWeekly.com

Coverity Scan €- Big Data Spotlight
sponsored by Coverity by Synopsys
WHITE PAPER: View this informative white paper to learn how to address critical defects. Discover how you can manage various big data projects and generate revenue.
Posted: 05 Mar 2015 | Published: 31 Dec 2014

Coverity by Synopsys

DWP: Social Media Strategies and Idea Street
sponsored by ComputerWeekly.com
PRESENTATION: David Cotterill, head of innovation at the Department for Work & Pensions (DWP), explains how he using social media to help drive innovation in this short presentation.
Posted: 01 May 2012 | Published: 25 Apr 2012

ComputerWeekly.com

Handling Mobile Web Pages Better
sponsored by QUALCOMM Incorporated
EBOOK: In this white paper, find out how to get higher performance out of browser and JavaScript™ engines. Discover how to take advantage of Web Technologies optimizations to provide a user experience befitting the Truly Mobile Web.
Posted: 23 Jun 2011 | Published: 23 Jun 2011

QUALCOMM Incorporated

How Companies Leverage BizX Software to Drive Excess Shareholder Return
sponsored by SuccessFactors
WHITE PAPER: This paper highlights the results of a study commissioned to derive what business execution practices are actually driving shareholder value. Read this now and learn why companies that aligned its goals, rated users on the achievement of them and leveraged business execution software to increase their execution achieved elevated stock returns.
Posted: 09 Oct 2012 | Published: 27 Apr 2012

SuccessFactors

Rational Requirements Composer
sponsored by IBM
TRIAL SOFTWARE: Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.
Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

IBM

Presentation Transcript: Customer Experience Focused Transformation
sponsored by Alcatel-Lucent
PRESENTATION TRANSCRIPT: This presentation transcript discusses Telecom Service Provider Transformations as well as business strategies and models to improve quality of experience, including customer experience management planning and the role-managed services can play in this transformation.
Posted: 14 Apr 2011 | Published: 14 Apr 2011

Alcatel-Lucent

Pega Decision Management
sponsored by Pegasystems
BROCHURE: Make better business decisions for your company by following a business management system.
Posted: 11 May 2011 | Published: 11 May 2011

Pegasystems

Achieving Value in Healthcare Through Efficiency and Effectiveness
sponsored by Dell, Inc.
WHITE PAPER: this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens.
Posted: 20 Jun 2012 | Published: 20 Jun 2012

Dell, Inc.
 
 
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