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How to use Email, SMS, MMS, and PIN Messaging
sponsored by BlackBerry
VIDEO: This video, presented by Tariq Tahir, covers how to integrate BlackBerry Java applications with various BlackBerry messaging systems. Topics include email application, PIN messaing, SMS messaging, MMS messaging, and more.
Posted: 11 Jun 2010 | Premiered: 11 Jun 2010

BlackBerry

Managed Service Provider Attributes Growth to the ConnectWise Community
sponsored by ConnectWise
CASE STUDY: Growing an IT Services business in an unstable economy is challenging, but for one MSP, the key to success was the right partnership and business support from a group of peers. See how Wisconsin-based ITConnexx leveraged the ConnectWise Community and the PSA platform to transform their business from break-fix to managed services.
Posted: 30 Oct 2013 | Published: 30 Oct 2013

ConnectWise

What can go wrong with firmware updates: What unauthorized support providers don’t tell you - Manufacturing industry customer
sponsored by Hewlett-Packard Company
CASE STUDY: This case study describes what can go wrong with firmware updates when relying on Unauthorized Support Providers (USPs), and reveals how this strategy led the way for disaster in one real-world organization.
Posted: 24 Jan 2014 | Published: 30 Nov 2013

Hewlett-Packard Company

CIT Builds A Strong Managed Services Foundation With N-ABLE
sponsored by N-able Technologies
WHITE PAPER: Read the informative white paper to find out how an IT services firm utilized a set of MSP tools to expand managed services, proactively monitor and manage customer needs and add new service management tools on-demand.
Posted: 01 Oct 2013 | Published: 01 Oct 2013

N-able Technologies

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software

Demand Pricing That Matches Business Value – The Radical Sourcing Trend for 2013
sponsored by Asigra
WHITE PAPER: This guide explores the nature of IT pricing models and how current obsolete models are costing MSPs a fortune.
Posted: 18 Apr 2014 | Published: 04 Jan 2013

Asigra

Solution Spotlight: The Benefits of an ITSM Implementation
sponsored by IBM
EGUIDE: This expert e-guide will help you put an effective IT service management implementation plan into effect.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

IBM

The North and East London Commissioning Support Unit (CSU) transforms IT support for GPs’ with CentraStage
sponsored by CentraStage
CASE STUDY: This case study explores one company's success in implementing effective managed services solutions and how it greatly improved visibility of the IT estate, control over what the organization supports, and task automation.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

CentraStage

The IT Department of 2020
sponsored by Hewlett-Packard Company
WHITE PAPER: This whitepaper takes a look into the future by analyzing what IT departments might look like in 2020.
Posted: 09 Dec 2013 | Published: 09 Dec 2013

Hewlett-Packard Company

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.
 
 
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