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Internet TelephonyReports
 
IP Network Strategies for the Contact Center
sponsored by Oracle Corporation
WHITE PAPER: This eBook illustrates an architectural approach to building a contact center IP communications network, highlighting distinct areas of business solutions, and how to manage the challenges that you will face along the way. Read on to learn more.
Posted: 31 Oct 2014 | Published: 31 Oct 2014

Oracle Corporation

Microsoft and Polycom Strategic Alliance
sponsored by Polycom, Inc.
WHITE PAPER: Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.

The Power of Unifying Communications and Collaboration
sponsored by IBM
WHITE PAPER: Read this paper for highlights on key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: 02 Aug 2010 | Published: 02 Nov 2009

IBM

Cisco Unified Communications: Unifying Communications Infrastructure
sponsored by Global Knowledge
WHITE PAPER: Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Case Study: Unified Communications and Indiana University Medical Group
sponsored by CDW Corporation
CASE STUDY: When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Posted: 08 Sep 2009 | Published: 01 Sep 2009

CDW Corporation

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

A unified mailbox that works
sponsored by Dimension Data.
WHITE PAPER: By integrating the latest release of Microsoft® Exchange with IP-based telephony, a new world of integrated messaging unfolds. The potential of a unified mailbox can only be deployed by using expert skills, explains Rudy Gopaul, Solutions Architect at Dimension Data.
Posted: 08 Jun 2010 | Published: 01 Jul 2008

Dimension Data.

Finding a Route to Recovery: Four Strategies
sponsored by Cisco Systems, Inc.
WHITE PAPER: Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.
Posted: 19 Oct 2009 | Published: 19 Oct 2009

Cisco Systems, Inc.

Independent Lab Test Report: Security of Cisco CallManager-based IP Telephony against Malicious Hacker Attacks
sponsored by Cisco Systems, Inc.
ANALYST REPORT: Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
Posted: 10 Aug 2004 | Published: 24 May 2004

Cisco Systems, Inc.

Investing in IP Phones: How to Control Costs, Now and Later
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.
 
 
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