Internet Telephony

WHITE PAPER: Discover how you can dissolve the barriers of time and distance by leveraging a unified communications solution that helps you evolve toward converged IT and telecom infrastructures that are efficient, flexible, and can easily adapt to the needs of fast-changing markets.

Posted: 04 Apr 2013 | Published: 31 Jul 2012

WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

WHITE PAPER: Read this paper for highlights on key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.

Posted: 02 Aug 2010 | Published: 02 Nov 2009

WHITE PAPER: The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

WHITE PAPER: Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction?

Posted: 21 Jul 2009 | Published: 21 Jul 2009

WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.

Posted: 08 Aug 2012 | Published: 31 Dec 2010

WHITE PAPER: This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.

Posted: 19 May 2009 | Published: 19 May 2009

WHITE PAPER: Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases. Before embarking on such a journey there are a number of elements that require careful consideration.

Posted: 08 Jun 2010 | Published: 01 Dec 2007

WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.

Posted: 10 Dec 2008 | Published: 10 Dec 2008