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Internet Telephony White Papers (View All Report Types)
 
Five Steps to Ensuring a Successful VoIP Migration
sponsored by inContact
WHITE PAPER: This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you.
Posted: 22 Sep 2010 | Published: 22 Sep 2010

inContact

An Illinois municipality achieves business continuity, cost savings, and outstanding citizen services with Avaya IP Office
sponsored by Avaya
WHITE PAPER: This resource chronicles the achieved business continuity, cost savings, and outstanding citizen services of one Illinois municipality. Discover how this organization was about to cut costs of over $84,000 and achieve ROI in less than 24 months.
Posted: 02 Sep 2011 | Published: 01 Sep 2011

Avaya

IP Telephony: Reliability You Can Count On
sponsored by ShoreTel - OLD
WHITE PAPER: This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.
Posted: 19 May 2009 | Published: 19 May 2009

ShoreTel - OLD

Oracle Improves Communications and Reduces Costs with SIP Trunking
sponsored by Oracle Corporation
WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Oracle Corporation

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Voice over IP Networks: Ensuring Quality through Proactive Link Management
sponsored by Elfiq Networks
WHITE PAPER: Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to.
Posted: 08 Apr 2008 | Published: 01 Feb 2008

Elfiq Networks

Make a Match: Four Tips for Picking a VoIP Partner
sponsored by Cisco Systems, Inc.
WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

The Power of Unifying Communications and Collaboration
sponsored by IBM
WHITE PAPER: Read this paper for highlights on key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: 02 Aug 2010 | Published: 02 Nov 2009

IBM

Cisco IOS Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.
Posted: 21 Jan 2014 | Published: 31 Dec 2013

Global Knowledge

Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge
 
 
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