This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
Something as seemingly trivial as a truck hitting a telephone pole can suddenly leave health care employees unable to access clinical applications and patient data. This tip discusses how providers can create, and update, business continuity plans to ensure that key systems and processes are maintained.
This white paper provides insight into the current state of the mainframe. Discover three challenges affecting the future of these technologies and learn how to successfully overcome them.
AMD was named to CRN's 2011 Partner Programs Guide for its AMD Fusion Partner Program (FPP). CRN's Partner Programs Guide recognizes vendors with robust partner programs or products that provide the best possible partnering elements for channel success.
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
In this week's Computer Weekly we revisit subpostmaster grievances with the Post Office's IT. Despite years of allegations that the Horizon transaction processing system was at fault for many accounting shortfalls, the Post Office unrelentingly defended it. Read the issue now.
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