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IT Training White Papers (View All Report Types)
5 Coaching Session Considerations
sponsored by Infor
WHITE PAPER: Employee coaching is key to retaining top talent in today's hyper-competitive market. Effective coaching takes careful planning and forethought. This white paper covers the 5 key considerations that go into planning a coaching session.
Posted: 18 Jul 2016 | Published: 18 Jul 2016


15 Top-Paying IT Certifications for 2014
sponsored by Global Knowledge
WHITE PAPER: It's always a good idea to take stock of your skills, your pay, and your certifications. To that end, here is a review of 15 of the top-paying certifications for 2014. With each certification, you'll find the average (mean) salary and a brief description.
Posted: 21 Feb 2014 | Published: 21 Feb 2014

Global Knowledge

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012


Measuring End User Susceptibility and Defenses Against Phishing Attacks with CORE Insight
sponsored by Core Security Technologies
WHITE PAPER: This white paper contains critical information about spear phishing and how to prepare your users and systems from falling for these targeted attacks being masked as trustworthy content.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

Core Security Technologies

Four EHR Change Management Mistakes (And How to Avoid Them)
sponsored by HP & Intel®
WHITE PAPER: The question is no longer if your healthcare practice will make the transition to EHR, but when.  Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum.  This white paper presents strategies for avoiding common EHR implementation problems.
Posted: 01 Aug 2013 | Published: 16 Sep 2011

HP & Intel®

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.
Posted: 03 Apr 2008 | Published: 01 Apr 2008

Verint Systems

The key to Effective EHR Change Management
sponsored by HP & Intel®
WHITE PAPER: There are many factors to consider when rolling out an EHR implementation, and one of the most important is getting your people behind the change. This paper provides insight into where your staff may be in terms of resistance to or support for a new EHR system, and the necessary tools, training and support to transition successfully.
Posted: 01 Aug 2013 | Published: 15 Sep 2011

HP & Intel®

Planning a Career Path in Cybersecurity
sponsored by Global Knowledge
WHITE PAPER: The need for personnel knowledgeable and experienced in security implementation and management has never been greater, and the need is growing.
Posted: 01 Nov 2013 | Published: 01 Nov 2013

Global Knowledge

Adoption Readiness Tool (ART) Training and Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Well-trained users are more productive and more successful in carrying out their roles. This whitepaper looks at what companies can do to build custom training and documentation.
Posted: 12 Nov 2013 | Published: 01 Jan 2013

Hewlett-Packard Enterprise

Warehouse Management Solutions: Embedded or Best-of-Breed?
sponsored by Epicor Software Corporation
WHITE PAPER: Warehouse management solutions (WMS) help increase customer satisfaction, productivity and utilize resources. Learn cost factors and questions to ask that will help you decide between and embedded and stand-alone system.
Posted: 21 Feb 2008 | Published: 01 Jan 2006

Epicor Software Corporation
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