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IT Outsourcing Services

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ALSO CALLED: e-Outsourcing, Outsourcing Services, Strategic Sourcing, eOutsourcing, Information Technology Outsourcing Services, IT Services Outsourcing, Offshore Services, Offshore Development Services
DEFINITION: For a business, e-outsourcing is buying information technology products and services that could be furnished in-house from one or a variety of sources on the Internet. For example, an organization might hire a Web hosting firm to set up and run its Web site, an application service provider (ASP) to provide specific back- and front-office applications, and an outside security firm to install and maintain  … 
Definition continues below.
IT Outsourcing ServicesReports
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Cloud Workload Migration: Where the Cloud-Based Service Delivery Model Makes Sense
sponsored by Sungard
WHITE PAPER: This white paper explains the advantages that cloud migration offers to businesses today, as well as the options that exist for companies looking to take this critical next step.
Posted: 23 Sep 2014 | Published: 23 Sep 2014

Sungard

From MDM to Automation, CPI Charts Course for Managed Services Success with N-Able
sponsored by N-able Technologies
WHITE PAPER: This case study details how one organization was able to transition from a break-fix model to managed services by leveraging the IT channel's #1 RMM and MSP service automation platform.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

N-able Technologies

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This informative white paper outlines a new way to assess IT hiring and compensation, as well as a new options for making central IT a driver of enterprise growth.
Posted: 03 Sep 2014 | Published: 11 Aug 2014

Rackspace

Should You Outsource Infrastructure?
sponsored by Rackspace
WHITE PAPER: In this informative guide, gain the knowledge you need to make a detail, informed assessment of the financial side of the outsourcing decision.
Posted: 03 Sep 2014 | Published: 07 Aug 2014

Rackspace

Managed Mobility Services: Reduce Your Risk and Improve Productivity
sponsored by Hewlett-Packard Limited
WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Limited

Discover What's Possible with Dell Solutions
sponsored by Dell, Inc.
VIDEO: Explore this video to learn how Dell is supporting the 2014 Commonwealth Games in Glasgow, Scotland. Discover how the IT teams used Dell solutions in order to plan, execute, and overall make the endeavor that is the Commonwealth games happen. Tune in now to watch and find out more.
Posted: 29 Aug 2014 | Premiered: 29 Aug 2014

Dell, Inc.

End-to-End System Performance: Delivering Continuity and Reliability
sponsored by Dell, Inc.
VIDEO: It's the goal of every IT leader to hit the timelines set forth in planning and executing a project – but for a global sporting event, the pressure is paramount. Learn from those who were in the trenches about the solutions used, to ensure everyone involved had the best experience possible.
Posted: 29 Aug 2014 | Premiered: 29 Aug 2014

Dell, Inc.

CIO Interview: Competing at a Global Level
sponsored by Dell, Inc.
VIDEO: While athletes spend years planning and training for a high-profile sporting event, there's also a significant amount of groundwork required for the preparing the infrastructure to support the event. From IT hardware, business systems to special sporting systems, technology is crucial to the smooth execution of any major sporting event.
Posted: 29 Aug 2014 | Premiered: 29 Aug 2014

Dell, Inc.

Woolworths and Google: Innovating together
sponsored by Google
WEBCAST: Tune in to this in-depth webcast to learn how one company was able to implement widespread change within their business with the help of Google Apps for Business. Watch this webcast today, and discover how you can bring serious change to your organization and facilitate innovation within, with Google Apps for Business.
Posted: 19 Aug 2014 | Premiered: Jun 8, 2014

Google

Kogan.com centralises IT infrastructure with Google Apps
sponsored by Google
WHITE PAPER: Explore this resource to discover how one large online company was able to centralize its IT infrastructure, enhance communications internally and externally, and ensure zero downtime with respect to emails and work documents with the help of Google Apps.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

Google

The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

Five Major Trends for MSPs to Watch
sponsored by N-able Technologies
WHITE PAPER: This informative white paper provides excellent advice for MSPs as they navigate explosive trends like cloud computing and mobility, helping them to adapt their businesses to meet customers' evolving needs and stay one step ahead of the competition.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

N-able Technologies

Team Dell’s End-to-End Solutions
sponsored by Dell, Inc.
WHITE PAPER: Explore this brief resource to learn how Dell is powering end-to-end IT for the 20th Commonwealth Games, and how the team plans on contributing to the success of the games. Read on now to learn more.
Posted: 09 Jul 2014 | Published: 31 May 2014

Dell, Inc.

N-able Help Desk Manager: Free 30-Day Trial
sponsored by N-able Technologies
SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

N-able Technologies

Bare Metal Cloud: A Non-Virtualized Cloud Option for Performance-Sensitive Workloads
sponsored by IBM
WHITE PAPER: This informative guide explores the role of virtualization and how it pertains to cloud computing and MSPs.
Posted: 06 Jun 2014 | Published: 17 Jan 2014

IBM

A Flexible, Scalable MSP Platform
sponsored by IBM
WHITE PAPER: This informative case study explores the role of the cloud in their IT infrastructure – outlining the benefits of its implementation.
Posted: 06 Jun 2014 | Published: 31 Dec 2013

IBM

All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

MSP Automation Breakthrough
sponsored by N-able Technologies
WHITE PAPER: This guide explores one company's unique automation solution for MSPs and how it can revolutionize your service delivery.
Posted: 15 May 2014 | Published: 15 May 2014

N-able Technologies

Showing the Value of Your Services and Becoming a Trusted Advisor
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

N-able Technologies

Selling Cloud Services to the Right Customers
sponsored by N-able Technologies
WHITE PAPER: This informative whitepaper provides valuable insight for MSPs about cloud impacts and the selling of managed services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

N-able Technologies

Industrialised delivery: The next stage in outsourcing evolution
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast explores how your organization can achieve the true scale of outsourcing with industrialized delivery.
Posted: 10 Mar 2014 | Premiered: Oct 25, 2013

Hewlett-Packard Limited

Deliver Secure New Business Services
sponsored by CA Technologies.
WHITE PAPER: This informative guide explores how you can deliver secure business services and improve customer experience.
Posted: 23 Jun 2014 | Published: 31 Dec 2013

CA Technologies.

The Smartest Way to Cover the Globe
sponsored by Equinix
WHITE PAPER: Read on to learn about how Equinix can help you maximize your data center as a strategic asset and help you expand your enterprise by providing direct access to global markets.
Posted: 22 Apr 2014 | Published: 01 Jan 2014

Equinix

CentraStage Endpoint Management
sponsored by CentraStage
WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CentraStage

CentraStage Chosen by London Grid for Learning to Manage 2,500 Schools Across the Capital
sponsored by CentraStage
CASE STUDY: This brief case study explores the success of IT management and remote support technology helped one organization deliver secure and effective IT services to their users.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

CentraStage
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IT OUTSOURCING SERVICES DEFINITION (continued): …  a firewall and a virtual private network (VPN). In a sense, the vendors act as the IT departments for the company, which is then free to focus on its core competency. E-outsourcing may also be provided in a package from one vendor that provides a wide range of services from other vendors. Usually e-outsourcing enables a business running faster than if it tried to deploy the same technology using in-house staff. In the evolving Internet economy, where time to market is crucial and skilled IT labor is scarce, e-outsourcing is gaining in popularity. In fact, IBM CEO Lou Gerstner forecasts that … 
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