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Financial Services and Banking Industry Reports
 
The State of Customer Experience in Financial Services
sponsored by Infor
WHITE PAPER: This white paper explores the gap between intimate interactions at banking institutions and "always on" digital channels. Learn ways to close it with data and analytics, content management, social media marketing, and more.
Posted: 23 Feb 2016 | Published: 23 Feb 2016

Infor

Quick Insights with Westpac Institutional Bank
sponsored by QlikTech Australia Pty Ltd
WEBCAST: In this video, you'll learn how one leader in Australia's banking industry was able to provide insights into its financial performance. Uncover ways to put strategic insights at users' fingertips with powerful BI tools.
Posted: 25 Apr 2016 | Premiered: Apr 25, 2016

QlikTech Australia Pty Ltd

Social Business Helps Build a Smarter Bank
sponsored by IBM
VIDEO: View today's featured video and watch how a world class bank demonstrates the power of providing their customers and employees with an exceptional digital experience – one that is relevant, intimate, social, drives real value and keeps them engaged anytime, anywhere.
Posted: 01 Apr 2016 | Premiered: 26 Nov 2013

IBM

Rebuilding the Banking Landscape: Restoring Customer Confidence and Returning to Growth
sponsored by Micro Focus, Ltd
WHITE PAPER: This paper looks at the ways that banks are having to adapt to rise to these challenges, the constraints they face and how innovative changes in IT infrastructure can release time, money and capacity to meet the demands of the new banking landscape.
Posted: 22 Jul 2010 | Published: 22 Jul 2010

Micro Focus, Ltd

Cisco IBSG Global Research Reveals New Ways for Banks To Prosper in an Omnichannel World
sponsored by Cisco Systems, Inc.
WHITE PAPER: Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
Posted: 17 Aug 2012 | Published: 17 Aug 2012

Cisco Systems, Inc.

A Guide to the Value of Reliable Data in Retail Banking
sponsored by DataFlux Corporation
WHITE PAPER: This paper examines the impact of unreliable data on retail banks. Defining the requirements needed to guarantee data reliability in retail banking, it offers a practical approach to creating and governing that data, and shows how you can get started in making trusted data available to improve marketing, customer service, risk management and more.
Posted: 04 Nov 2009 | Published: 02 Nov 2009

DataFlux Corporation

Barclays Bank Deploys SecureWave Sanctuary® Device Control to Remove USB Security Risk
sponsored by SecureWave
CASE STUDY: This article examines how after reviewing a number of solutions, Barclays Bank chose SecureWave's Sanctuary® Device Control which enabled complete lock down of USB ports and prevented all unauthorized connection of USB devices to the network.
Posted: 20 Nov 2006 | Published: 20 Nov 2006

SecureWave

ILOG in Lending and Credit - A Solution Brief
sponsored by ILOG, Inc. (BRMS)
PRODUCT LITERATURE: This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.
Posted: 02 Dec 2008 | Published: 01 Jan 2006

ILOG, Inc. (BRMS)

Fiserv: Saving $8 million in five years and helping banks improve business outcomes using IBM technology
sponsored by IBM
WHITE PAPER: Access the following white paper to uncover an analytics solution that is helping banks compete with their larger counterparts. Discover how you can gain the critical analytical insights from your data—fast—when you need it and where you need it, all while saving capital to push towards innovation
Posted: 20 Dec 2013 | Published: 20 Dec 2013

IBM

Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro Technologies
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009

Wipro Technologies
 
 
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