Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
sponsored by Cherwell
WHITE PAPER:
This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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An introduction to IT Management as a Service (ITMaaS)
sponsored by CA Nimsoft
WHITE PAPER:
This white paper offers a simple, unified, IT Management as a Service (ITMaaS) solution from CA Nimsoft that could help your business tackle traditional and unprecedented IT challenges. Click to learn more about the benefits of choosing an ITMaaS solution and the tools you can acquire from this approach.
Posted: 06 Mar 2013 | Published: 31 Dec 2012
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Don't Miss the Business Continuity Sales Window
sponsored by Datto, Inc.
WHITE PAPER:
Because backup disaster recovery (BDR) technology only reveals its value when things don't go as planned, it can be a tricky sell for IT services firms. Read this white paper to learn a four-step process for engaging clients on this topic and effectively selling them DR/BC products and services.
Posted: 01 Feb 2013 | Published: 01 Feb 2013
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Best Practices for Developing a Cloud Managed Services Business
sponsored by N-able Technologies
PODCAST:
This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.
Posted: 27 Feb 2013 | Premiered: Feb 27, 2013
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Turn Challenges into a competitive edge
sponsored by Hewlett-Packard Limited
VIDEO:
Access this video to find out how HP will help you solve complex business problems by providing the right cloud solution for you and your organization.
Posted: 28 Aug 2012 | Premiered: 28 Aug 2012
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At-A-Glance - HP Enterprise Cloud Services for SAP Applications
sponsored by Hewlett-Packard Limited
WHITE PAPER:
This white paper introduces new virtual private cloud services that can deliver flexibility, scalability and cost-savings to your business. Discover how these new platforms can transform the way you deliver IT services to your users.
Posted: 15 Aug 2012 | Published: 15 Aug 2012
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HP Service Health Analyzer: Decoding the DNA of IT performance problems
sponsored by Hewlett-Packard Limited
WHITE PAPER:
CIOs today must have complete visibility into the health of their business services in order to adapt and survive in today's increasingly complex IT environment. Learn how you can leverage an analytics solution that can enable proactive solutions to problems with your applications and infrastructure as they arise.
Posted: 06 Mar 2012 | Published: 01 Dec 2011
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The Business Value of the HP Proactive Insight Experience
sponsored by HP India
WHITE PAPER:
Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments.
Posted: 09 Apr 2013 | Published: 31 Jan 2013
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Why ITILĀ® is Important
sponsored by Global Knowledge
WHITE PAPER:
Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Posted: 16 Apr 2012 | Published: 16 Apr 2012
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Data Center Services from HP Enterprise Services
sponsored by Hewlett-Packard Limited
VIDEO:
HP offers solutions that scale services to meet your business needs. Access this video to find out how HP can help you and your data center increase flexibility and lower operating costs today.
Posted: 28 Aug 2012 | Premiered: 28 Aug 2012
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