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SAIT Polytechnic Grades HEAT as First-in-Class for Support Workflow and Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

Gaining Business Agility in the Cloud Through Smarter Sourcing
sponsored by Sungard
WHITE PAPER: This white paper examines how smart sourcing provides enterprises with a flexible tool for dealing with uncertain futures by supplying a platform for agility and greater visibility into spending and the value of their investments.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

IT Designed for Today's Demands: 3 Crucial Components Help Combat Current Challenges
sponsored by Hewlett-Packard Company
WHITE PAPER: Check out this exclusive whitepaper to learn about an IT service brokering solution that will help by offering three critical components, including a single, unified portal.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Hewlett-Packard Company

Simplifying Cloud Management and Data Center Automation
sponsored by IBM
WHITE PAPER: Download this exclusive whitepaper now to learn about a flexible orchestration engine that will deliver automation through standardized middleware that will help IT deliver what your business demands.
Posted: 11 Sep 2014 | Published: 17 Apr 2014

IBM

Put Your Customers First with Agile, Powerful and Comprehensive IT Monitoring Software
sponsored by CA Nimsoft
WHITE PAPER: This exclusive resource details an IT monitoring solution that can give you're the visibility you need to run an efficient data center.
Posted: 25 Jun 2014 | Published: 25 Jun 2014

CA Nimsoft

Cloud Migration: A Security Architect Case Study
sponsored by CenturyLink Technology Solutions
WHITE PAPER: This use case describes CenturyLink's partnership with a global shipping and logistics firm looking to adopt cloud technologies to lower IT support costs and refocus its resources.
Posted: 15 Oct 2014 | Published: 15 Oct 2014

CenturyLink Technology Solutions

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Consulting and training company optimizes operations and expands geographical reach
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper explains how they were able to grow market share by creating a technology-infused environment designed to scale easily with the unique needs of customers.
Posted: 06 Sep 2014 | Published: 01 Mar 2014

Dell, Inc. and Intel®

Carhartt's Service Automation Solves Onboarding New Retailers Process
sponsored by ServiceNow
CASE STUDY: This exclusive case study explores the service automation solution a leading work wear retailer used to speed up its paperwork processing.
Posted: 15 Sep 2014 | Published: 15 Sep 2014

ServiceNow

Harnessing the Power of Unified IT Monitoring
sponsored by CA Technologies.
VIDEO: This informative video details how technology can help you advance IT and your organization to help keep customers coming back.
Posted: 25 Jun 2014 | Premiered: 25 Apr 2014

CA Technologies.
 
 
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