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It's Time to Mothball Traditional ITSM Approaches
sponsored by CDW Corporation
WHITE PAPER: This expert e-guide examines how ITSM has progressed in the past few years as well as how you can adjust your ITSM approach to meet new demands such as merging your asset and configuration management tools and licensing risk exposure.
Posted: 12 Nov 2014 | Published: 12 Nov 2014

CDW Corporation

Extracting the Full Business Value from Cloud Services
sponsored by NaviSite
WHITE PAPER: This white paper proposes that the key to achieving the most value from cloud investments includes considering the impact that they will have throughout an entire organization, and explores real-world customer experiences that examine the true business impact of the cloud.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

NaviSite

IBM Smartcloud Control Desk
sponsored by IBM
VIDEO: How can you keep pace with your rapidly developing IT environment? Access this video to learn about a next-generation service and asset management approach that's built to reduce costs and minimize disruptions through, automated service request handling, efficient change management, optimized asset lifecycle management, and more.
Posted: 07 Nov 2014 | Premiered: 05 Feb 2013

IBM

Security in the Hybrid Cloud, Now and in 2016
sponsored by F5 Networks
RESOURCE: The infographic illustrates current security practices in the hybrid cloud and investigates where these trends are likely to head by 2016.
Posted: 21 Oct 2014 | Published: 21 Oct 2014

F5 Networks

Kalibrate Video Postcard
sponsored by IBM
VIDEO: This video explores how one organization was able to help a client to automate its IT service management in order to deliver more scalable services to its customers. You'll learn how this approach allowed the client to move beyond a manual, paper-based system, greatly reducing process time.
Posted: 07 Nov 2014 | Premiered: 09 Jul 2014

IBM

Reddo Mobility: The Fast Path to Mobilizing Desktop Applications
sponsored by Reddo Mobility
WHITE PAPER: Read this white paper to learn about a new way to deliver your business critical apps to mobile interfaces without the need for coding. Your users will experience the apps as they look and feel on the desktop, but in the comfort of their hands on their smartphone or tablet.
Posted: 17 Nov 2014 | Published: 03 Nov 2014

Reddo Mobility

C&J Energy: Going Public and Outgrowing Its Infrastructure
sponsored by Alert Logic
WHITE PAPER: This white paper describes how C&J Energy, an oilfield services firm, collaborated with Alert Logic in order to meet user needs and achieve SOX compliance quickly without compromising protected information or spending unnecessary time on installation and implementation.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

Alert Logic

Top 10 Key Elements for Leading Edge Service Management
sponsored by Monitor 24-7
WHITE PAPER: Access this white paper to get the top 10 key elements required from your application which will provide a flexible service management framework capable of operating your way. You'll learn how you can improve your customer-facing functions with a simple set of service management tools.
Posted: 04 Nov 2014 | Published: 15 Oct 2014

Monitor 24-7

How is the Role of the Service Desk Changing in the Age of the Cloud?
sponsored by IBM
WHITE PAPER: Access this research to learn why service desks need to become more diverse and better integrated. You'll learn how your service desk can leverage automation, mobility, and enhanced visibility and analytic insight in order to proactively complement and inform on traditional ITSM processes.
Posted: 08 Dec 2014 | Published: 31 Dec 2013

IBM

Get Cost Visibility and Chargeback for Your Cloud Services
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett-Packard Company
 
 
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