Best Practices for Developing a Cloud Managed Services Business
sponsored by N-able Technologies
PODCAST:
This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.
Posted: 27 Feb 2013 | Premiered: Feb 27, 2013
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Monetising the Mobile Content Plan
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.
Posted: 22 Mar 2013 | Published: 22 Mar 2013
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Bursting with HP CloudSystem
sponsored by HP & Intel®
WHITE PAPER:
Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!
Posted: 04 Mar 2013 | Published: 30 Nov 2012
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The Changing Role of the CIO
sponsored by Hewlett-Packard Limited
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012
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The Secret to Reducing Churn: Leveraging Analytics for Better Customer Insight
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER:
Leveraging analytics in your telecommunications business can greatly increase customer insight and improve the customer experience. This white paper details how you can benefit from using a proactive, customer focused, results-oriented analysis approach. View now to learn more!
Posted: 15 Mar 2013 | Published: 15 Mar 2013
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Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER:
"Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."
Posted: 20 Nov 2012 | Published: 20 Nov 2012
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Building a Business Case for Service Management & Automation
sponsored by ServiceNow
WEBCAST:
Watch this informative resource to discover the importance of service management and automation for IT department efficiency.
Posted: 01 May 2013 | Premiered: Jan 30, 2013
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iSOFT Orchestrates its Cloud with HP
sponsored by Hewlett-Packard Limited
CASE STUDY:
In order for IT services company iSOFT to improve their quality of service and reduce operation costs, they needed to automate operations efficiently and security through the cloud. This case study illustrates how they were able to achieve their goal with a software suite that allowed them to create a private cloud, automate their systems and more.
Posted: 17 Aug 2012 | Published: 17 Aug 2012
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Tripwire IT Security and Compliance Automation Solutions: Empowering IT Security
sponsored by Tripwire, Inc.
WHITE PAPER:
View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security.
Posted: 26 Sep 2012 | Published: 26 Sep 2012
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Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER:
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012
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