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Customer Experience White Papers (View All Report Types)
 
Mobile Insights: Expert answers to 5 essential questions on creating a winning mobile experience
sponsored by Sitecore
WHITE PAPER: This white paper features answers from Sitecore partner agencies to five questions about the mobile digital experience: challenges commonly faced; the best time for planning the mobile experience; what to look for in a dev partner, how to measure success from mobile, and what "mobile" most frequently means to Sitecore partner customers.
Posted: 18 May 2016 | Published: 18 May 2016

Sitecore

Five Important Buying Criteria to Enable a Totally Mobile Workforce
sponsored by VMware, Inc.
WHITE PAPER: In this white paper, you'll find five key criteria you must implement in order to effectively execute your mobile workspace plans. Get details on how to offer a single point of access for productivity and tools, and other capabilities.
Posted: 08 Sep 2015 | Published: 08 Sep 2015

VMware, Inc.

Desktop Transformation: What It Is, Why It Matters, and How to Get Started
sponsored by VMware
WHITE PAPER: Explore a new approach to the desktop that can help you streamline operations, improve productivity, enhance security, and give your end users freedom. Take a look at eight frequently asked questions about desktop transformation and how you can get your project started today.
Posted: 18 May 2016 | Published: 31 Dec 2015

VMware

Hardware-Enabled GPU Virtualization for a True Workstation Experience
sponsored by AMD
WHITE PAPER: Discover a GPU approach that's creating an entirely new class of GPU architecture with virtualization capabilities built right into the hardware and find out how hardware-based virtualization can provide benefits including predictable performance, secure implementation, and more.
Posted: 19 Jul 2016 | Published: 30 Jun 2016

AMD

Three Ways Online Anonymity Hurts Businesses and Consumers
sponsored by Gigya
WHITE PAPER: While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.
Posted: 27 Jan 2014 | Published: 31 Dec 2013

Gigya

Single Source of Truth
sponsored by SOASTA, Inc
WHITE PAPER: With real user measurement (RUM), you can measure perceived load time for your users at the exact point of engagement, so you know exactly where to improve performance for better outcomes. In this white paper, get an overview of the business and technical aspects of measuring performance with RUM.
Posted: 07 Jan 2014 | Published: 07 Jan 2014

SOASTA, Inc

AppSense User Virtualization Platform
sponsored by AppSense
WHITE PAPER: Among a number of important changes to the enterprise computing environment, none are perhaps as impactful as those surrounding the end user. Take a look at this resource to learn how user virtualization is the key to offering your end-user community an effective and consistent computing experience, no matter the location, device or application.
Posted: 27 Jul 2011 | Published: 26 Jul 2011

AppSense

A New Direction for IT User Support: Enabling An Omnichannel Experience in the Cognitive Era
sponsored by IBM
WHITE PAPER: This white paper describes omnichannel IT support, and why it has become critical for a superior personalized user experience. Explore ways you can begin incorporating this more cognitive strategy into your IT support organizations.
Posted: 02 Sep 2016 | Published: 29 Feb 2016

IBM

11 Usability Rules for IT Developers
sponsored by OutSystems
WHITE PAPER: In this resource, learn how to take usability into consideration from the start of an app development project, and discover 11 usability rules particular for IT developers, to help you better understand and cater to your users.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

OutSystems

Digital Transformation: Getting in Shape for the Digital World
sponsored by Apigee Europe LTD
WHITE PAPER: Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Apigee Europe LTD
 
 
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