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Customer ExperienceWhite Papers (View All Report Types)
 
Secrets of a Great API: Core principles for delivering successful APIs
sponsored by MuleSoft
WHITE PAPER: Application programming interfaces (APIs) offer tremendous value to modern companies as they can enhance developer productivity, help monetize digital assets, and add value to the business by allowing developers to enhance your services. This informative resource uncovers four secrets of building a stellar API.
Posted: 28 Apr 2014 | Published: 28 Apr 2014

MuleSoft

Customer Experience Management in the New Era of Mobility
sponsored by IBM
WHITE PAPER: View this white paper to learn more about how your business can obtain higher revenues, lower costs and higher customer satisfaction. Mobility provides businesses with the opportunity to provide customers with unique value. It gives customers a channel to interact with their preferred companies.
Posted: 05 Jun 2013 | Published: 24 Aug 2012

IBM

Top 3 Reasons for IT to Adopt Desktop Virtualization
sponsored by VMware
WHITE PAPER: This whitepaper explains the three major reasons organizations should absolutely consider VDI for the business.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

VMware

Nervogrid Updates its Cloud Control Panel from Silverlight to HTML5 in Less than Two Months
sponsored by Telerik
WHITE PAPER: This case study explores why Nervogrid, a cloud service provider, needed to update the user interface (UI) of their cloud control panel in order to support the latest web standards. Read on to find out how they successfully made the move to HTML5 in less than two months.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Telerik

The Cloud-Ready Data Center Network
sponsored by Juniper Networks, Inc.
WHITE PAPER: CIOs are looking for ways to achieve greater IT efficiencies and agility to meet their requirements for an improved user experience and lower costs. Cloud computing represents a new way of meeting these goals by delivering services on a dynamic and shared IT infrastructure.
Posted: 25 Mar 2011 | Published: 25 Mar 2011

Juniper Networks, Inc.

Plantronics UC Toolkit Adoption Guidelines for Success
sponsored by Plantronics
WHITE PAPER: Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Securely Enable Online Business
sponsored by CA Technologies.
WHITE PAPER: Historically, security practices meant less productivity and growth for businesses, but it no longer has to be a trade-off. In order for organizations to effectively grow their business, protection and efficiency need to go hand in hand. Read this white paper to find out more about improving security without sacrificing productivity.
Posted: 10 Sep 2012 | Published: 10 Sep 2012

CA Technologies.

Get the Whole Picture: Why Most Organizations Miss User Response Monitoring—and What to Do about It
sponsored by CA Technologies.
WHITE PAPER: This whitepaper details the importance of user response time monitoring.
Posted: 06 Jun 2014 | Published: 06 Jun 2013

CA Technologies.

Eliminating End User and Application Downtime:  Protecting Mission-Critical Multi-Tier Business Applications with Neverfail and Virtualization
sponsored by Neverfail
WHITE PAPER: This white paper outlines many of the common deployment scenarios that such organizations face and describes how Neverfail Continuous Availability and virtualization can be used to deliver a more complete, consistent and cost effective availability solution for mission-critical, business applications.
Posted: 17 Jan 2011 | Published: 17 Jan 2011

Neverfail

Ahead in the Cloud: The CSC Cloud Usage Index
sponsored by CSC
WHITE PAPER: This survey of more than 3,500 cloud computing users in eight countries uncovers current user attitudes towards the cloud and their experience in adopting cloud computing. Access these findings to discover the answers to key cloud questions now.
Posted: 12 Jan 2012 | Published: 12 Jan 2012

CSC
 
 
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