Customer Experience White Papers

(View All Report Types)
Maximizing Application Performance with Oracle Enterprise Manager
sponsored by Oracle Corporation
WHITE PAPER: This paper provides an essential overview of the leading tools to maximize application performance and improve your business.
Posted: 31 Mar 2011 | Published: 22 Mar 2011

Oracle Corporation

VMware Reference Architecture for Stateless Virtual Desktops with VMware View 4.5
sponsored by VMware, Inc.
WHITE PAPER: This document provides a high-level summary of a reference architecture for stateless virtual desktops with VMware View™. By leveraging the tiered storage capability in VMware View to support stateless virtual desktops, organizations can lower costs by about USD $500 per desktop.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

Plantronics UC Toolkit Adoption Guidelines for Success
sponsored by Plantronics
WHITE PAPER: Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Maximizing SAP NetWeaver Portal Performance
sponsored by Intel Corporation
WHITE PAPER: Learn the performance challenges that IT departments face with feature-rich, high-volume corporate intranet portals and discover simple ways to improve response time by as much as 30% for a better overall user experience.
Posted: 10 Oct 2007 | Published: 01 Oct 2007

Intel Corporation

User Experience Monitoring
sponsored by Visual Network Systems
WHITE PAPER: User experience monitoring is vital to your workplace. Learn about the issues that affect the user experience in today’s computing environment and how to monitor that experience, pre-empt problems, and decide what actions you need to take when the user experience is unacceptable.
Posted: 14 Mar 2012 | Published: 31 Mar 2010

Visual Network Systems

Contextual Authentication: A Multi-factor Approach
sponsored by PortalGuard
WHITE PAPER: This informative white paper offers a few solutions for remaining efficient without sacrificing security. It provides an explanation on the midpoint between better password policies and two-factor authentication processes. Your data deserves the utmost protection, access this white paper now so you can ensure security.
Posted: 17 Aug 2012 | Published: 17 Aug 2012

PortalGuard

Desktop Virtualization in K-12 Schools: Reducing costs, saving time and delivering anytime, anywhere access for students and staff
sponsored by VMware, Inc.
WHITE PAPER: This paper will show how desktop virtualization can positively position educational institutions for the future, enabling them to reduce expenses through hard dollar savings and time efficiencies while delivering the experience that students, faculty and staff need and desire.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

Three Ways Online Anonymity Hurts Businesses and Consumers
sponsored by Gigya
WHITE PAPER: While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.
Posted: 27 Jan 2014 | Published: 31 Dec 2013

Gigya

Compuware Helps Best Buy Optimize Its Internet Channel
sponsored by Compuware
WHITE PAPER: Read up on how one company implemented an application performance management (APM) solution to ensure real-time availability and responsiveness for increased customer satisfaction.
Posted: 22 Oct 2013 | Published: 16 Apr 2013

Compuware

Consider the User Experience and Operational Efficiency
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Cisco Systems, Inc.