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IDC: Gaining Business Value through IT Services Management
sponsored by Hewlett-Packard Company
WHITE PAPER: IT organizations are continuously working to improve IT operations and to better align IT with business needs. Read about three HP customers that are implementing solutions that improve IT compliance, increase ROI and support higher availability.
Posted: 03 Oct 2006 | Published: 01 Feb 2006

Hewlett-Packard Company

Service Catalog and the CMDB: Partner in Improving IT Service Quality and Controlling Costs
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER: In this informative research report, noted ITSM expert Hank Marquis discusses the benefits of considering the Service Catalog and the CMDB as partners that work together to improve IT service quality, control IT costs, and align IT with the..
Posted: 09 Aug 2007 | Published: 01 May 2007

Enterprise Management Associates (EMA)

ITIL Version 3.0 -- What It Means to You
sponsored by Global Knowledge
WHITE PAPER: As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a critical tool.
Posted: 06 Jul 2006 | Published: 01 Jul 2006

Global Knowledge

Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER: Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.
Posted: 09 Oct 2006 | Published: 01 Feb 2007

Enterprise Management Associates (EMA)

Apply the ITIL Framework with Confidence
sponsored by TechExcel
WHITE PAPER: This whitepaper explains how ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements.
Posted: 12 Mar 2007 | Published: 01 Mar 2007

TechExcel

Zenoss Core: Open Source Monitoring and Systems Management
sponsored by Zenoss, Inc.
TRIAL SOFTWARE: Network management and systems management professionals have more infrastructure than ever to manage. Existing systems management tools are incomplete, too expensive and/or too complex. Download this trial softwar and learn how Zenoss Core Open Source Monitoring and Systems Management can help.
Posted: 26 Jan 2009 | Premiered: 22 Jan 2009

Zenoss, Inc.

Managing Applications with Oracle Enterprise Manager 10g
sponsored by Oracle Corporation
WHITE PAPER: This white paper discusses how to address the challenges of managing mission-critical applications. Read this white paper to learn about benefits of adopting an application management solution like Oracle Enterprise Manager.
Posted: 07 Mar 2007 | Published: 01 Oct 2006

Oracle Corporation

Unified Physical Infrastructure‚Ą† Solutions for the Data Center A Service Management Approach to IT Physical Infrastructure Management
sponsored by Panduit
WHITE PAPER: This white paper discusses how a DCIM solution based on the Unified Physical InfrastructureSM (UPI) approach brings visibility to the physical infrastructure components that support mission critical services. Armed with this solution, data center stakeholders have a more powerful service management toolset and so much more
Posted: 05 Oct 2010 | Published: 01 Sep 2010

Panduit

Presentation Transcript: Helping IT Gain Efficiencies and Reduce Costs - Microsoft System Center
sponsored by Microsoft
PRESENTATION TRANSCRIPT: In this presentation transcript, experts Sacha Dawes and Kenon Owens discuss topics including best practices to monitor virtual and physical workloads, meet high availability needs, improve CMBD, asset management and integrating a self-managing solution to accelerate troubleshooting and problem resolution.
Posted: 24 Feb 2010 | Published: 23 Feb 2010

Microsoft

Closing the IT Process Automation Gap
sponsored by Opalis Software, Inc.
WHITE PAPER: Many organizations are in the midst of implementing ITIL. But are they putting the appropriate operational processes into place? Learn how automating operational processes with run book automation software can help organizations better benefit from ITIL.
Posted: 28 Aug 2007 | Published: 01 Aug 2007

Opalis Software, Inc.
 
 
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