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Is Online Video Chat the Path to a Personalized Customer Experience?
sponsored by BoldChat - LogMeIn
EGUIDE: In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.
Posted: 16 Dec 2016 | Published: 14 Dec 2016

BoldChat - LogMeIn

Educast: Seamless Collaboration Leveraging WebRTC
sponsored by Oracle Corporation
WEBCAST: You have most likely heard of WebRTC, but are you certain of what it is or how it works? In this webcast, discover the values and benefits of mating WebRTC with your UCC strategy to enable seamless collaboration.
Posted: 29 Sep 2016 | Premiered: Mar 31, 2016

Oracle Corporation

Online Team Collaboration: Reaching New Levels With an All-In-One Platform
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper details the combination of persistent group messaging, private one-on-one chat, voice telephony, and video conferencing in a single unified experience. Access now to learn how to communicate in real time and collaborate using sophisticated yet easy-to-use tools.
Posted: 26 Sep 2016 | Published: 31 Aug 2016

Cisco Systems, Inc.

Considerations for Building Video Chat and Streaming Applications
sponsored by Oxagile
WHITE PAPER: This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.
Posted: 07 Aug 2013 | Published: 07 Aug 2013

Oxagile

Top 10 Things to Consider for Mobile Video Collaboration Success
sponsored by Avaya
WHITE PAPER: Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready.
Posted: 14 Aug 2013 | Published: 31 Dec 2012

Avaya

SCOPIA Connector for Microsoft Office Communications Server 2007
sponsored by RADVISION
PRODUCT LITERATURE: RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.
Posted: 09 Jun 2008 | Published: 07 Jun 2008

RADVISION

Provide Fast Triage for UC and SIP Trunking
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: SIP trunking is being broadly deployed to save on UC expenses, but not at the expense of quality service. The complexity of these multivendor implementations requires an agnostic service assurance solution to reduce time lost to vendor finger-pointing and quickly point at the source of the problem.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

Vendor Landscape: Video Conferencing
sponsored by Avaya
WHITE PAPER: This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
Posted: 12 Aug 2013 | Published: 12 Aug 2013

Avaya

Total Economic Impact SMARTnet Calculator
sponsored by Cisco Systems, Inc.
ASSESSMENT TOOL: This assessment tool shows you how you can save on your network spending by calculating your total economic impact.
Posted: 08 Jul 2014 | Published: 24 Jun 2014

Cisco Systems, Inc.

5 Ways to Boost Marketing ROI with Online Meetings
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper explores 5 ways your business can take advantage of online meetings and video conferencing. You'll get insights and practical tips to help enhance your marketing efforts and demonstrate the ROI to your senior management.
Posted: 22 Nov 2016 | Published: 31 Oct 2016

Cisco Systems, Inc.
 
 
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