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IDC Vendor Analysis - Worldwide Service Desk Management Software
sponsored by ServiceNow
WHITE PAPER: This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

ServiceNow

Unified Infrastructure Monitoring and Management Increases Availability, MTTR, and IT Staff Productivity
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details the value of a unified infrastructure monitoring solution by featuring insight from five satisfied customers.
Posted: 18 Jun 2014 | Published: 09 Oct 2013

CA Technologies.

Asset and Service Management for Smarter Transportation
sponsored by IBM
WHITE PAPER: This exclusive whitepaper details the current trend and business drivers pushing the transportation industry towards more effective asset and service management.
Posted: 24 Jul 2014 | Published: 08 Jul 2010

IBM

Deploy a Robust Physician & Patient Portal and Provide a Clearer Picture of Patient Care in Less Than 30 Days
sponsored by MACH7 Technologies
WHITE PAPER: This white paper examines the benefits of a physician and patient portal that quickly keeps everyone connected and engaged with a comprehensive, transparent view of patient data where and when it is needed.
Posted: 09 Sep 2014 | Published: 09 Sep 2014

MACH7 Technologies

Self-Service Strategies That Put Service Relationship Management Into Hyperdrive
sponsored by Hewlett-Packard Company
WEBCAST: Take a look at this exclusive webcast to learn more about implementing effective self-service strategies.
Posted: 28 Aug 2014 | Premiered: Aug 28, 2014

Hewlett-Packard Company

Strategic Server Refresh with IBM System x
sponsored by IBM and Intel.
WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.
Posted: 07 Jul 2014 | Published: 18 Jun 2013

IBM and Intel.

NetApp Speeds Service Delivery with ITSM Platform
sponsored by ServiceNow
VIDEO: NetApp was facing a harsh reality -- their services weren't meeting their customers' demands. In this video, learn how NetApp was able to reduce service delivery time from 15 days to mere hours with an IT service management (ITSM) platform.
Posted: 03 Sep 2014 | Premiered: 30 Jul 2014

ServiceNow

Get Cost Visibility and Chargeback for Your Cloud Services
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett-Packard Company

Personal Devices at Work
sponsored by Google
WHITE PAPER: Explore this resource to discover how you can utilize Google Apps for Business to deploy your own BYOD program and manage your employees' mobile devices without compromise. Read on now to learn more.
Posted: 20 Aug 2014 | Published: 20 Aug 2014

Google

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM
 
 
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