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HP Propel, a Solution to Transform IT into a Multi-Supplier Service Broker
sponsored by Hewlett-Packard Company
WHITE PAPER: This exclusive whitepaper covers what IT must do to stay relevant in the age of modern technologies.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Hewlett-Packard Company

Selling Cloud Services to the Right Customers
sponsored by N-able Technologies
WHITE PAPER: This informative whitepaper provides valuable insight for MSPs about cloud impacts and the selling of managed services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

N-able Technologies

IDC Vendor Analysis - Worldwide Service Desk Management Software
sponsored by ServiceNow
WHITE PAPER: This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

ServiceNow

Recovery Performance-Based Pricing: An Innovation to Drive Business Growth
sponsored by Asigra
WHITE PAPER: This whitepaper explores how service providers offer data protection in the marketplace and how they can adapt to data growth, BYOD and mobile workforces.
Posted: 22 Apr 2014 | Published: 31 Dec 2013

Asigra

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

IT Service Brokerage - The Intersection of User Experience and Business Technology
sponsored by Hewlett-Packard Company
VIDEO: This exclusive video covers the transformation IT must make as technology evolves and the role IT brokerage can play in these changes.
Posted: 28 Aug 2014 | Premiered: 28 Aug 2014

Hewlett-Packard Company

Sizing Up IT Operations Management: 3 Points
sponsored by VMTurbo
WHITE PAPER: This exclusive whitepaper covers the transformation you must make to IT operations in order to keep up with virtualization.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

VMTurbo

How to Align Your Data Center's Physical Infrastructure with ITIL and ITSM
sponsored by nlyte Software
WHITE PAPER: The purpose of this whitepaper is to demonstrate how the alignment of DCIM and ITIL enhances data center operations, and ultimately the IT services provided to businesses.
Posted: 12 Aug 2014 | Published: 15 Jul 2014

nlyte Software

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®
 
 
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