Customer Case Study Super Group
sponsored by Cherwell
CASE STUDY:
Frustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned.
Posted: 25 Jan 2013 | Published: 24 Jan 2013
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Cloud Computing for CIOs: Getting Inside the Mind of Your CFO
sponsored by HP & Intel®
WHITE PAPER:
Making business decisions for cloud computing is no longer strictly an IT function, more and more CFOs are now getting involved in the planning and application. Check out this white paper to see how combining organizational forces will add real business value to your organization.
Posted: 28 Feb 2013 | Published: 31 May 2012
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Customer Case Study First Rate
sponsored by Cherwell
CASE STUDY:
This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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Maximize Uptime of Mission Critical IT Environments
sponsored by Oracle Corporation
WHITE PAPER:
Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.
Posted: 17 May 2013 | Published: 31 Dec 2011
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IBM® PureFlex™ System: The Future of Datacenter Management
sponsored by IBM
WHITE PAPER:
Read this white paperto learn about an expert integrated system that creates the cohesive infrastructure needed to satisfy evolving business requirements.
Posted: 16 Jul 2012 | Published: 02 May 2012
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Accelerating business service delivery through platform automation
sponsored by Hewlett-Packard Company
WHITE PAPER:
If you're looking to improve your delivery of business services or your business-critical applications, you know that automation can help you achieve this goal. This informative white paper details how you can automate all necessary technologies to improve business services using a Database and Middleware Automation (DMA) software.
Posted: 06 May 2013 | Published: 28 Feb 2013
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Building a Business Case for Service Management & Automation
sponsored by ServiceNow
WEBCAST:
Watch this informative resource to discover the importance of service management and automation for IT department efficiency.
Posted: 01 May 2013 | Premiered: Jan 30, 2013
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Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development
sponsored by ComputerWeekly.com
EZINE:
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.
Posted: 19 Dec 2011 | Published: 20 Dec 2011
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ITIL: The building blocks of an ITSM strategy
sponsored by FrontRange Solutions Inc.
EGUIDE:
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
Posted: 09 Jan 2012 | Published: 06 Jan 2012
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