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Increase Customer Engagement Through Transparency - Give Customers the Power to Access Their Own Statements, Bills and Records
sponsored by IBM
VIDEO: In this webinar, Forrester research analyst Craig Le Clair examines best practices for providing customers with secure, reliable access to their own statements and bills in order to create the kind of business transparency that leads to deeper customer engagement.
Posted: 30 Jul 2014 | Premiered: 30 Jul 2014

IBM

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

EmpCenter® for Financial Services
sponsored by Workforce Software
WHITE PAPER: This white paper introduces workforce software that can help schedule the right employees for the right time, simplify time and labor management, streamline the associated employee payment processes, and manage absences and compliance with the full battery of regional and corporate regulations.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

Workforce Software

Managing Complex Decision-Making Processes in the Financial Services Industry
sponsored by IBM
WHITE PAPER: In this whitepaper, you'll learn what strategies and technologies financial institutions can adopt in order to attain new levels of efficiency and competitive differentiation.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

IBM

10 Vendors Dominating the APM Market—How Do They Stack Up Against One Another?
sponsored by IBM
WHITE PAPER: This resource explores 10 of the leading APM solutions in the market today, and thoroughly evaluates and compares them to one another.
Posted: 08 Dec 2014 | Published: 18 Feb 2014

IBM

The Hidden Costs of Shared and Multi-Tenant Hosting
sponsored by Dell, Inc. and Intel®
WHITE PAPER: When is dedicated hosting right for your business?
Posted: 13 Aug 2014 | Published: 31 Dec 2013

Dell, Inc. and Intel®

How is the Cloud Delivering Business Agility?
sponsored by Verizon
WHITE PAPER: This white paper explores the cloud's journey from hype to reality and its transformation into a proven technology. Read on to learn how the cloud can deliver reduced costs and improved agility, integration, manageability, and performance. You'll also learn the importance of finding the right partner and plan to get the most out of the cloud.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

Verizon

IT Outsourcing Strategy FAQ: Getting Started on Onshoring & Offshoring
sponsored by Catalyst IT
EGUIDE: In this e-guide, you'll discover the answers to a number of frequently asked questions regarding IT outsourcing, including who CIOs should consult when considering outsourcing; how can organization can assess its readiness; what to keep in mind when selecting a vendor; and more.
Posted: 13 Apr 2015 | Published: 13 Apr 2010

Catalyst IT

SFD Reduces Costs and Increases Productivity With SAW
sponsored by Hewlett-Packard Limited
CASE STUDY: In this case study, learn how SFD took advantage of a cloud-based SaaS solution that led to improvements in IT service management quality and staff efficiency.
Posted: 14 Apr 2015 | Published: 01 Sep 2014

Hewlett-Packard Limited

How Digital Services Can Give Your Building Society a Competitive Edge
sponsored by IPL
WHITE PAPER: With in-house development being too costly for most, third-party digital delivery platforms offer a genuine alternative by lowering the barriers to those new customers, who will suddenly be within much closer reach of even the smaller building societies and mutuals. 2015 is here, now is the time to act.
Posted: 06 Feb 2015 | Published: 31 Dec 2014

IPL
 
 
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