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AMR Services White Papers (View All Report Types)
 
The Big Data Service Desk: The ITSM Transformation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, examine a comprehensive service desk solution—delivered for on-premises or via SaaS—designed to automate your operations management and improve user experience. Access this paper to transform your IT service desk using big data in 3 ways, like enabling help desk self-service.
Posted: 01 Apr 2016 | Published: 01 Apr 2016

Hewlett Packard Enterprise

How to Capitalize on the Complex Cyber Threat Landscape
sponsored by LogicNow
WHITE PAPER: In this white paper, you'll discover how managed service providers and IT service providers can help their clients mitigate risk in this increasingly complex cyber threat landscape
Posted: 24 Aug 2015 | Published: 31 Dec 2014

LogicNow

Exclusive Advice for Professional Services Industries
sponsored by FinancialForce
WHITE PAPER: In this white paper, learn how Purple Vision leveraged professional services automation to overcome project visibility issues. Explore the benefits the PSA option they chose provided, including greater control over tasks, assignments, and budgets, as well as better billing management, and much more.
Posted: 18 Dec 2015 | Published: 18 Dec 2015

FinancialForce

Next-Gen ITSM: Why IT is Undergoing a Revolution
sponsored by ServiceNow
WHITE PAPER: This white paper reveals why IT is undergoing a revolution, and why it is time to get ahead of the curve and embrace the shift. Read on for a closer look into the IT revolution and how it's changing the game.
Posted: 22 May 2015 | Published: 31 Dec 2013

ServiceNow

Going Paperless: Plan, Implement and Demonstrate Success
sponsored by Netsend
WHITE PAPER: Despite the many benefits that you can experience by going paperless, it can be difficult to convince stakeholders unless you have the right metrics to show the value of a transition. Discover key metrics to demonstrate the potential ROI of a change and learn how to conquer the major challenges and pitfalls that come with going paperless.
Posted: 20 Apr 2016 | Published: 20 Apr 2016

Netsend

Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

MuleSoft

The Path to Self-Disruption: 9 Steps to Complete Your Digital Transformation
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In this white paper, you will discover how to overcome the reality of self-disruption and plot out your IT's digital transformation in 9 steps. Read on to apply the following expert guidelines to your unique digital transition.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

Hewlett-Packard Enterprise

Time is Money and Downtime is Expensive: A Look at ITSM Best Practices
sponsored by IBM
WHITE PAPER: Discover in this white paper a proven 3-step initiative to bolster your ITSM technical support strategy to combat the costly issues of downtime. Read on to achieve optimal IT support and begin this initiative by learning how to develop a roadmap to define and prioritize transformative initiatives.
Posted: 10 Mar 2016 | Published: 31 Oct 2014

IBM

MSPs: Top 4 Signs It's Time for a New RMM
sponsored by LogicNow
WHITE PAPER: In this white paper, explore the top 4 warning signs it's time for a new remote monitoring and management (RMM) platform and discover 2 best practices for making a successful RMM switch.
Posted: 21 Aug 2015 | Published: 31 Dec 2014

LogicNow

Buyers Guide to Financial Management
sponsored by NetSuite
WHITE PAPER: To continue applying the necessary financial rigor to support rapid growth, your accounting department needs the right tools to most efficiently do their job. Access this buyer's guide to discover what financial management software is right for your organization.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

NetSuite
 
 
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