Telecommunications Services

WHITE PAPER: To be successful, unified communications and collaboration applications require a communications service that can support and expand with its evolving set of capabilities. SIP trunking provides exactly that. View this resource to learn more!

Posted: 11 Apr 2013 | Published: 28 Sep 2012

WHITE PAPER: Discover how you can dissolve the barriers of time and distance by leveraging a unified communications solution that helps you evolve toward converged IT and telecom infrastructures that are efficient, flexible, and can easily adapt to the needs of fast-changing markets.

Posted: 04 Apr 2013 | Published: 31 Jul 2012

WHITE PAPER: Leveraging analytics in your telecommunications business can greatly increase customer insight and improve the customer experience. This white paper details how you can benefit from using a proactive, customer focused, results-oriented analysis approach. View now to learn more!

Posted: 15 Mar 2013 | Published: 15 Mar 2013

WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.

Posted: 24 Oct 2011 | Published: 03 Aug 2010

WHITE PAPER: Ready to integrate 4G into your wireless communications strategy? 4G technologies operate on licensed spectrum allowing greater control over spectrum use and access. 4G also provides capacity and speed similar to Wi-Fi to enable demanding applications.

Posted: 13 Apr 2011 | Published: 13 Apr 2011

WHITE PAPER: There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service. 

Posted: 08 Mar 2011 | Published: 08 Mar 2011

WHITE PAPER: Communications in today’s enterprise are undergoing dramatic changes as a result of the convergence of computer and voice technologies. As an IT manager, you know that introducing UC audio devices such as headsets and speaker phones into your environment changes the way users communicate and work.

Posted: 10 Feb 2011 | Published: 10 Feb 2011

WHITE PAPER: The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”

Posted: 10 Feb 2011 | Published: 10 Feb 2011

WHITE PAPER: The benefits of Web conferencing have motivated many to become proficient at its use. But the economic downturn has brought a new urgency to finding ways to cut costs and work together efficiently. This study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream.

Posted: 18 Jun 2010 | Published: 18 Feb 2009

WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.

Posted: 18 Jun 2010 | Published: 18 Jul 2007

WHITE PAPER: Service providers are striving to deliver online video with efficiency and quality while still seeking ways to control both OpEx and CapEx and creating new revenue opportunities. Read this paper to learn about the efficient delivery of video and Web content services at lower cost and with a high quality end user experience.

Posted: 16 Mar 2010 | Published: 16 Mar 2010

WHITE PAPER: This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization.

Posted: 16 Mar 2010 | Published: 16 Mar 2010

WHITE PAPER: This paper examines ways in which dynamic application awareness and intrusion prevention system (IPS) software solutions enable service providers to increase revenue while expanding service flexibility, richness, and reach. The paper then describes the technologies behind these advanced solutions. Read on to learn more.

Posted: 10 Feb 2010 | Published: 10 Dec 2009

WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.

Posted: 28 Oct 2009 | Published: 28 Oct 2009

WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.

Posted: 17 Sep 2009 | Published: 17 Sep 2009

WHITE PAPER: This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined.

Posted: 09 Jun 2009 | Published: 09 Jun 2009

WHITE PAPER: This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.

Posted: 17 Nov 2008 | Published: 17 Nov 2008

WHITE PAPER: With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.

Posted: 20 Jun 2008 | Published: 01 Jun 2005

WHITE PAPER: To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.

Posted: 20 Jun 2008 | Published: 01 Jan 2007

WHITE PAPER: To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.

Posted: 17 Jun 2008 | Published: 01 Oct 2007

WHITE PAPER: A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.

Posted: 17 Jun 2008 | Published: 01 Jan 2007

WHITE PAPER: Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.

Posted: 06 May 2008 | Published: 01 Jan 2007

WHITE PAPER: This paper addresses the way incumbent fixed, mobile or cable operators may leverage both IMS and existing assets, in order to respond to customer requirements for diversity and simplicity. Download this white paper to learn more.

Posted: 10 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: To implement successful competitive transformation programs, operators need to understand user trends. Read this paper to find out more about the current trends and how you can be more competitive.

Posted: 10 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: This white paper discusses the three alternative approaches to choosing the right IP-based telephony system and the key considerations you should consider to fulfill your critical business requirements.

Posted: 10 Sep 2007 | Published: 01 Feb 2007