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Enterprise Services Automation White Papers (View All Report Types)
 
Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER: In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 08 Feb 2017

ConnectWise

10 Things You Must Consider When Choosing IT Service Desk Software
sponsored by Cherwell
WHITE PAPER: Have you considered updating your service desk tool? There may be better options available to help you ensure availability of support. Access this slide deck now for 10 considerations to make when choosing a new service desk solution, and tips on how to choose the best solution for your organization.
Posted: 06 Apr 2017 | Published: 06 Apr 2017

Cherwell

Data Collection and Process Automation in an SAP Environment: The Next Generation
sponsored by Acsis, Inc.
WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture.
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Acsis, Inc.

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Building the Next Generation Network Bridge: From Today's Network to the Future
sponsored by F5 Networks
WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Transform IT with Codeless Configuration
sponsored by Cherwell
WHITE PAPER: In order to keep up with rapid market fluctuations, IT has been looking for non-labor-intensive tools to help with software changes. This white paper explores how codeless software solutions are favorable to those that require customization with a focus on future-proofing, reduced administration overhead, and increased flexibility.
Posted: 14 Jun 2017 | Published: 31 Dec 2015

Cherwell

How APIs and Digital Business are Transforming IT
sponsored by TIBCO Software Inc.
WHITE PAPER: Learn about the growing importance of API-led architectures in modern app development and digital transformation initiatives. Plus, discover how to maintain speed and agility for app development in the increasingly competitive digital economy, and uncover 5 must-do tasks to make digital transformation work.
Posted: 16 Aug 2017 | Published: 09 May 2017

TIBCO Software Inc.

Effectively Balancing DevSecOps
sponsored by Flux7
WHITE PAPER: As app development becomes more agile, security can get left in the dust – and conversely, if security and testing takes too long, it can decelerate the app lifecycle and impede organizational agility. Learn how to enables DevSecOps with security automation for AWS and cloud-based development environments.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

Flux7

Software Asset Management: Critical for Mitigating Non-Compliance Risks
sponsored by Flexera Software
WHITE PAPER: This IDC white paper defines software asset management and emphasizes the factors driving its importance. Uncover best practices for mitigating the risks of inefficient software portfolio management and addressing 3 key priorities, namely app security, cost management, and quality of service.
Posted: 16 Jun 2017 | Published: 28 Feb 2017

Flexera Software

Omnichannel Strategies and APIs: Redefine Your Customer Relationships
sponsored by MuleSoft
WHITE PAPER: New channels and new ways of interacting with customers emerge rapidly – meaning that creating omnichannel strategies is a key to future-proofing your business, not just a differentiator for the here and now. Explore how an API-led approach helps you deliver successful omnichannel customer experiences.
Posted: 19 Jun 2017 | Published: 19 Jun 2017

MuleSoft
 
 
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