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Cable VOIPWhite Papers (View All Report Types)
 
Getting Started with Cisco Unified Communications Technologies
sponsored by Global Knowledge
WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!
Posted: 07 May 2013 | Published: 10 Apr 2013

Global Knowledge

The Enterprise Network Partner - Management and Transformation
sponsored by Alcatel-Lucent
WHITE PAPER: This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
Posted: 17 Nov 2008 | Published: 17 Nov 2008

Alcatel-Lucent

Achieve Eco-sustainable Innovation While Driving Profitable Growth
sponsored by Alcatel-Lucent
WHITE PAPER: Alcatel-Lucent's innovation engine explores new ideas and opportunities to address environmental concerns while solving business problems.
Posted: 02 Oct 2008 | Published: 02 Oct 2008

Alcatel-Lucent

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology
sponsored by Avaya Inc.
WHITE PAPER: This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation.
Posted: 13 Nov 2008 | Published: 13 Nov 2008

Avaya Inc.

Session Border Controllers: Addressing Tomorrow's Requirements
sponsored by Metaswitch Networks
WHITE PAPER: This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Metaswitch Networks

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012

IBM

IDC WhitePaper: The Business Case for a Unified Wired and Wireless Solution
sponsored by Hewlett-Packard Company
WHITE PAPER: To determine the return on investment (ROI) associated with the implementation of an HP ProCurve UWW network solution, IDC conducted a study of eight organizations world wide that have successfully performed HP ProCurve UWW implementations and are running the solution in their production environments today. This paper gives the results.
Posted: 10 Aug 2009 | Published: 29 Aug 2008

Hewlett-Packard Company

IBM Tivoli Netcool network management solutions for VoIP
sponsored by IBM
WHITE PAPER: IBM Tivoli Netcool network management solutions enable better control of networks through automation, reliable information, and a critical view into the real-time state of the tens of thousands of devices that a multisite, multivendor provider of voice services can have.
Posted: 01 Oct 2011 | Published: 30 Sep 2011

IBM

SIP: Enhancing Communication
sponsored by NACR
WHITE PAPER: This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

NACR

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)
 
 
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