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Modern Relationships: Predictive Analytics, Machine Learning and Meaningful Customer Relationships
sponsored by Zendesk
VIDEO: Join Jason Maynard, Director of Data and Analytics, and Dave Dyson, Senior Customer Service Evangelist to learn how machine learning can help improve your customer relationships, and how predictive analytics can further improve support and raise customer satisfaction.
Posted: 19 Apr 2017 | Premiered: 30 Dec 2016

Zendesk

Case Study: How Atom Bank Used CEM To Become The UK's First All-Digital Bank
sponsored by Genesys
VIDEO: In the digital age, it's become necessary for businesses to constantly rework and reimagine how they interact with their customers. In this case study, learn how Atom Bank became the UK's first all-digital bank. Discover how customer experience technology was implemented to allow customers to communicate using voice, chat, email or social media.
Posted: 27 Feb 2017 | Premiered: 27 Feb 2017

Genesys

Rabobank International Enabling Customers to Bank Safe With HP
sponsored by Hewlett-Packard Enterprise
WEBCAST: View this brief webcast to see what one financial industry leader sees as a solution fit for the security future of his organization, and how strategies involving big data and education can keep customers' money and data safe from cybercrime.
Posted: 27 Nov 2013 | Premiered: Nov 27, 2013

Hewlett-Packard Enterprise

Cherwell Service Management Product Overview Video
sponsored by Cherwell
VIDEO: If you organization is looking to implement, update, or automate ITSM, watch this brief video to learn about Cherwell Service Management software and its key features, including out of the box ITIL certified processes, a modern, intuitive self-service portal, codeless technology, and more.
Posted: 12 Apr 2017 | Premiered: 06 Sep 2016

Cherwell

GDPR: Understanding Your Data
sponsored by Informatica
WEBCAST: As you prepare to comply with the General Data Protection Regulation (GDPR), you must have a full understanding of the challenges you'll face in order to overcome them smoothly. Join Patrick Dewald and Guiseppe Mura of Informatica to learn how to prepare your company for the GDPR.
Posted: 23 May 2017 | Premiered: May 22, 2017

Informatica

Symantec GDPR
sponsored by Symantec & Blue Coat Systems
VIDEO: With severe financial penalties for GDPR non-compliance, enterprises can't just plan to afford to pay the fine. Discover what your organization needs to help prepare for the GDPR in May 2018.
Posted: 16 Jun 2017 | Premiered: 06 Jun 2017

Symantec & Blue Coat Systems

Steps to Secure the Industrial Internet of Things
sponsored by Bayshore Networks
VIDEO: By taking the complex physical machinery of manufacturing and connecting it to your network, you can drive down costs and unlock new levels of insights into sensor data. However, more connected devices also means more risk. Watch this brief video to learn about IDC's steps for securing industrial IoT (IIoT).
Posted: 30 May 2017 | Premiered: 29 Nov 2016

Bayshore Networks

How Mobile Application Platform Integration Can Boost Security
sponsored by Red Hat
WEBCAST: In this video, learn how you can mitigate security threats across your mobile application platforms by integrating your systems for data on the backend, as well as how middleware applications run in the cloud helps, and more.
Posted: 12 Apr 2017 | Premiered: Dec 15, 2016

Red Hat

Rapidly Turn Innovation Into Value With Digitalisation
sponsored by Hewlett-Packard Enterprise
VIDEO: Learn how digitalisation allows AkzoNobel to accelerate innovation and work smarter.
Posted: 30 Jan 2017 | Premiered: 30 Jan 2017

TOPICS:  IT Management
Hewlett-Packard Enterprise

Should, Shall, or Must: HIPAA Rules and Their Interpretation
sponsored by IBM
VIDEO: Product Architect at IBM discusses the Interpretation Request process within the HIPAA Implementation Guides.
Posted: 20 Jan 2017 | Premiered: 20 Jan 2017

TOPICS:  IT Management
IBM
 
 
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