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Online Customer Privacy White Papers (View All Report Types)
 
Top 10 Questions to Ask Your Cobrowse Vendor
sponsored by Oracle Corporation
WHITE PAPER: What do you need to know before selecting an online customer service option? Access this helpful white paper ot get 10 questions you should ask your Cobrowse vender to determine whether a web based customer service solution is right for you.
Posted: 10 Mar 2015 | Published: 31 Dec 2014

Oracle Corporation

How to Choose an Endpoint Backup Solution
sponsored by Code42
WHITE PAPER: Hacked, stolen, or lost end-user devices means organizations are vulnerable to compliance failures, data loss, customer privacy breaches, damaged brand reputation, and more. It is crucial to regularly and fully back up endpoints to avoid these risks. This resource provides what to look for in an endpoint backup solution.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

Code42

Making Support Social: Turning Customer Engagement Into Customer Success
sponsored by Consona Corporation
WHITE PAPER: Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper.
Posted: 17 Jun 2011 | Published: 01 May 2010

Consona Corporation

Protecting Healthcare Organizations from Patient Data Loss
sponsored by Code Green Networks, Inc.
WHITE PAPER: Negative publicity from a data breach can have lasting consequences, undermining patient confidence and damaging an organization's reputation. This paper covers potential data breaches within healthcare organizations and strategies for preventing them. Read on to learn more about the steps you can take to protect patients' sensitive information.
Posted: 08 Sep 2009 | Published: 08 Sep 2009

Code Green Networks, Inc.

Practical Approaches for Securing Web Applications across the Software Delivery Lifecycle
sponsored by IBM
WHITE PAPER: Enterprises understand the importance of securing web applications to protect critical corporate and customer data. What many don’t understand, is how to implement a robust process for integrating security and risk management throughout the web application software development lifecycle.
Posted: 16 Jun 2010 | Published: 08 Jul 2009

IBM

The business impact of data security regulations: Featuring Massachusetts
sponsored by Sophos, Inc.
WHITE PAPER: This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken.
Posted: 11 Aug 2009 | Published: 11 Jun 2009

Sophos, Inc.

Certifiedmail Managed Service
sponsored by DataMotion
WHITE PAPER: Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania.
Posted: 09 Feb 2011 | Published: 08 Feb 2011

DataMotion

Nine Easy Steps for a Quick Customer Experience Tune-Up
sponsored by SAP America, Inc.
WHITE PAPER: As competitors begin to offer comparable products, the customer experience (CE) becomes the new imperative for ensuring customer loyalty and satisfaction. This white paper provides nine easy steps for a quick customer experience tune-up. Use these helpful tips to start improving your customer experience today.
Posted: 25 Jul 2011 | Published: 25 Jul 2011

SAP America, Inc.

Web Application Security: Automated Scanning versus Manual Penetration Testing
sponsored by Logicalis
WHITE PAPER: This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis.
Posted: 11 Dec 2008 | Published: 11 Dec 2008

Logicalis

PCI DSS Compliance in the UNIX/Linux Datacenter Environment
sponsored by BeyondTrust Corporation
WHITE PAPER: Read this whitepaper to discover a solution that enables IT organizations to create a secure access control infrastructure through granular authorization and "delegation" of the UNIX/Linux root or super user password to users based on their role and duties in the organization.
Posted: 17 Feb 2009 | Published: 16 Feb 2009

BeyondTrust Corporation
 
 
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