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Oracle Cobrowse vs. Top Visual Sharing Tech
sponsored by Oracle Corporation
RESOURCE: How can you pick the visual sharing software that's right for your organization? In this concise fact sheet, browse through various components and features of popular visual sharing technologies including Oracle's Cobrowse, Salesforce, Kana, WebEx, and more to compare and contrast the specifics of each software.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Oracle Corporation

Big Data and Personal Data Lead to the Internet's Most Surprising Consumer Products
sponsored by SAP
WHITE PAPER: In this report from the MIT Technology Review, discover 10 must-read articles about the relationship between personal data and big data. Find out how companies are leveraging customer information and the pros and cons of releasing personal data via the Web or otherwise.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

SAP

How retailers can manage customer data collection to decrease fraud
sponsored by SonicWALL
EGUIDE: This expert Q & A session explores the challenges retailers face as they increase data collection to combat fraudulent returns and policy abuse in today’s struggling economy. Find strategic advice on how retailers can cut down on fraud and determine the necessary tools and processes that must be in place to protect customer identities.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

SonicWALL

Crypto Complete Case Study: Field-Level Encryption Helps Retail Chain Achieve PCI Compliance
sponsored by Linoma Software
CASE STUDY: In this case study, Love's Travel Stops and Country Stores, a retail chain, used Crypto Complete in an effort to meet PCI standards. Love's found that Crypto Complete encrypted credit card numbers in a way that satisfies PCI compliance auditors.
Posted: 01 Aug 2008 | Published: 01 Jul 2008

Linoma Software

Nine Easy Steps for a Quick Customer Experience Tune-Up
sponsored by SAP America, Inc.
WHITE PAPER: As competitors begin to offer comparable products, the customer experience (CE) becomes the new imperative for ensuring customer loyalty and satisfaction. This white paper provides nine easy steps for a quick customer experience tune-up. Use these helpful tips to start improving your customer experience today.
Posted: 25 Jul 2011 | Published: 25 Jul 2011

SAP America, Inc.

Web Application Security: Automated Scanning versus Manual Penetration Testing
sponsored by Logicalis
WHITE PAPER: This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis.
Posted: 11 Dec 2008 | Published: 11 Dec 2008

Logicalis

Making Support Social: Turning Customer Engagement Into Customer Success
sponsored by Consona Corporation
WHITE PAPER: Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper.
Posted: 17 Jun 2011 | Published: 01 May 2010

Consona Corporation

Data Breach Case Study: Heartland Payment Systems
sponsored by Sourcefire
CASE STUDY: Read this case study to learn how Sourcefire's solutions can help top credit and debit card processors, as well as companies completing far fewer online transactions, in protecting sensitive customer data from cybercriminals.
Posted: 18 Mar 2009 | Published: 01 Jan 2009

Sourcefire

Pocket E-Guide: Data Breach Dangers -- Learn to How to Protect Data and Lower Security Spending
sponsored by IBM
EGUIDE: Information security is important, but justifying increased security spending isn't. Even though important factors such as stock performance and customer loyalty are directly affected by security breaches. This E-Guide outlines three specific actions for your company to take in order to protect and promote brand trust by preventing data breaches.
Posted: 08 Oct 2009 | Published: 08 Oct 2009

IBM

The business impact of data security regulations: Featuring Massachusetts
sponsored by Sophos, Inc.
WHITE PAPER: This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken.
Posted: 11 Aug 2009 | Published: 11 Jun 2009

Sophos, Inc.
 
 
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