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| Nov 25, 2009 |
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Effective Strategies for Capturing the Voice of the Customer
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
Posted: 04 May 2009 | Premiered: 04 May 2009
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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM
sponsored by Microsoft
WEBCAST:
Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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The Case for Investing in Business Analytics Technology
sponsored by SAS Institute Inc.
WEBCAST:
Tune in to this webcast featuring insights from Dan Vesset, IDC's Vice President of Business Analytics and learn how business analytics drives customer retention.
Posted: 23 Oct 2009 | Premiered: 23 Oct 2009
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Video White Paper: Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
VIDEO:
The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
Posted: 10 Jun 2009 | Premiered: 10 Jun 2009
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