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Increase Service Visibility: Single System of Record
sponsored by ServiceNow
EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting.
Posted: 31 Oct 2018 | Published: 30 Aug 2016

ServiceNow

Now on Now: How Performance Analytics Gives Visibility and Control
sponsored by ServiceNow
WHITE PAPER: Measuring and analyzing performance data is crucial to any business looking to make advances in their enterprise from the top-down. Discover how utilizing performance analytics delivered tangible results to ServiceNow's customer service department, development team, and more.
Posted: 16 Nov 2018 | Published: 16 Nov 2018

ServiceNow

Six Indispensable Features of the Modern Service Desk
sponsored by Samanage
WHITE PAPER: Service desk technology powered by AI and automation can be intimidating. Dip your toes into the water with this guide, which highlights the six core features that a modern service desk should offer, and how new technology like automation can be used to get there.
Posted: 09 Aug 2018 | Published: 09 Aug 2018

Samanage

How a Modern IT Service Delivery Approach Can Support a University's Education Excellence
sponsored by ServiceNow
WHITE PAPER: University of Warwick, one of the UK's leading universities, quickly realized its legacy service desk tool had reached the end of its lifespan. Discover how their IT department found success in a new service desk system – introducing 150+ automation opportunities, over 40 new services, and more.
Posted: 14 Nov 2018 | Published: 20 Jan 2018

ServiceNow

Transforming ITIL to Fit the Modern IT Organization
sponsored by Samanage
WHITE PAPER: Under the demands of today's businesses, the "because we always have" mindset no longer flies – it's time for ITIL to receive an update. Learn how you can refresh your ITIL strategy to accommodate the vision of a modern IT organization; after all, today's IT isn't the same as it was even a decade ago.
Posted: 17 Aug 2018 | Published: 17 Aug 2018

Samanage

The Era of Employee Services
sponsored by Samanage
WHITE PAPER: At the end of the day, your employees are consumers, too. Click to find out how and where IT can improve their employees' experiences within the enterprise through tools like automation, self-service portals, and more. Plus
Posted: 09 Aug 2018 | Published: 09 Aug 2018

Samanage

CW Europe – December 2018
sponsored by ComputerWeekly.com
EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.
Posted: 06 Dec 2018 | Published: 13 Dec 2018

ComputerWeekly.com

Monitoring Business Critical Big Data Applications on FlexPod
sponsored by Centerity
RESOURCE: Access this resource to view the technical details and benefits of Centerity Monitor, which has real-time IT operational analytics with systemic health views and live statuses of key business processes to provide transparency, control, and measurable service level status for SAP HANA and Hadoop.
Posted: 24 Apr 2018 | Published: 24 Apr 2018

Centerity

Next-Gen BSM: A New Path to Integrated, Service-Centric IT Availability and Performance Monitoring
sponsored by Centerity
WHITE PAPER: This paper discusses the essential requirements for successful BSM deployments, examines how next-gen BSM solutions differ from traditional alternatives, and reviews 6 technical requirements every BSM solution must meet for effective visibility. Access now for the details.
Posted: 24 Apr 2018 | Published: 30 Apr 2012

Centerity

Case Study: How Hyatt Gave Developers More Time to Innovate
sponsored by Splunk
WHITE PAPER: When developers wind up spending most of their time identifying and troubleshooting issues, their ability to innovate is ultimately jeopardized. Click to learn about a platform that can provide real-time visibility across multiple or even hundreds of environments and can help give developers their lives back.
Posted: 30 Jul 2018 | Published: 30 Jul 2018

Splunk
 

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