Wireless LNP

EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting.

Posted: 31 Oct 2018 | Published: 30 Aug 2016

WHITE PAPER: Measuring and analyzing performance data is crucial to any business looking to make advances in their enterprise from the top-down. Discover how utilizing performance analytics delivered tangible results to ServiceNow's customer service department, development team, and more.

Posted: 16 Nov 2018 | Published: 16 Nov 2018

WHITE PAPER: Service desk technology powered by AI and automation can be intimidating. Dip your toes into the water with this guide, which highlights the six core features that a modern service desk should offer, and how new technology like automation can be used to get there.

Posted: 09 Aug 2018 | Published: 09 Aug 2018

WHITE PAPER: University of Warwick, one of the UK's leading universities, quickly realized its legacy service desk tool had reached the end of its lifespan. Discover how their IT department found success in a new service desk system – introducing 150+ automation opportunities, over 40 new services, and more.

Posted: 14 Nov 2018 | Published: 20 Jan 2018

WHITE PAPER: Under the demands of today's businesses, the "because we always have" mindset no longer flies – it's time for ITIL to receive an update. Learn how you can refresh your ITIL strategy to accommodate the vision of a modern IT organization; after all, today's IT isn't the same as it was even a decade ago.

Posted: 17 Aug 2018 | Published: 17 Aug 2018

WHITE PAPER: At the end of the day, your employees are consumers, too. Click to find out how and where IT can improve their employees' experiences within the enterprise through tools like automation, self-service portals, and more. Plus

Posted: 09 Aug 2018 | Published: 09 Aug 2018

EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.

Posted: 06 Dec 2018 | Published: 13 Dec 2018

RESOURCE: Access this resource to view the technical details and benefits of Centerity Monitor, which has real-time IT operational analytics with systemic health views and live statuses of key business processes to provide transparency, control, and measurable service level status for SAP HANA and Hadoop.

Posted: 24 Apr 2018 | Published: 24 Apr 2018

WHITE PAPER: This paper discusses the essential requirements for successful BSM deployments, examines how next-gen BSM solutions differ from traditional alternatives, and reviews 6 technical requirements every BSM solution must meet for effective visibility. Access now for the details.

Posted: 24 Apr 2018 | Published: 30 Apr 2012

WHITE PAPER: When developers wind up spending most of their time identifying and troubleshooting issues, their ability to innovate is ultimately jeopardized. Click to learn about a platform that can provide real-time visibility across multiple or even hundreds of environments and can help give developers their lives back.

Posted: 30 Jul 2018 | Published: 30 Jul 2018