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Wireless LNP Reports
 
The Gateway to a Modern Employee Experience: IT Service Desk
sponsored by SolarWinds, Inc.
EBOOK: Save a copy of this eBook to explore the relationship between IT responsibilities and employee expectations – and how to use service desks to keep in tune with user demands in today’s fast-evolving technology landscape.
Posted: 18 Nov 2019 | Published: 18 Nov 2019

SolarWinds, Inc.

The Future of IT Service and Support
sponsored by TeamViewer
WHITE PAPER: Recent research concludes that companies who offer flexible work arrangements report higher job satisfaction, lower employee attrition, and a stronger company image overall. Find out how to keep IT support and self-service capabilities up to par for all employees and customers, regardless of location or access point.
Posted: 23 Apr 2019 | Published: 23 Apr 2019

TeamViewer

Considering Wi-Fi 6
sponsored by Extreme Networks
WHITE PAPER: As enterprises evaluate Wi-Fi 6, it’s important to understand which components are useful and which are hype. In this white paper, discover everything about Wi-Fi 6 which includes Wi-Fi 6 buying tips, Wi-Fi usage and challenges across industries and more.
Posted: 25 Nov 2019 | Published: 25 Nov 2019

Extreme Networks

CW Europe December 2019: Deutsche Bank creates innovation division
sponsored by ComputerWeekly.com
EZINE: German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.
Posted: 03 Dec 2019 | Published: 12 Dec 2019

ComputerWeekly.com

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

Digital Transformation for 5G in the Real World
sponsored by Lumina Networks
EBOOK: Among consumers, vendors and analysts alike, 5G gets a lot of hype – much of it deserved. Massive improvements in wireless capacity and latency really will unleash a new generation of digital experiences that transform industries. In this interactive e-book, explore 5 overlooked factors that can make or break 5G rollouts.
Posted: 26 Nov 2019 | Published: 26 Nov 2019

Lumina Networks

Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
EBOOK: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.
Posted: 04 Apr 2018 | Published: 20 Jan 2018

ServiceNow

Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now.
Posted: 27 Oct 2019 | Published: 29 Oct 2019

ComputerWeekly.com

CW Middle East ezine July 2018
sponsored by ComputerWeekly.com
EZINE: What more does a region need to be recognised as a technology leader than its very own valley, of the silicon variety? Where once only oil flowed down Saudi Arabia's economic valleys, tech has now taken a grip. Read in this issue about the country's ambitions in the tech sector.
Posted: 09 Jul 2018 | Published: 12 Jul 2018

ComputerWeekly.com

What to Expect from AIOps in 2019
sponsored by ServiceNow
ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.
Posted: 30 Apr 2019 | Published: 29 Apr 2019

ServiceNow
 

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