Transforming the Network for Triple Play
sponsored by Alcatel-Lucent
WHITE PAPER:
Read this paper to find out how to ensure a profitable transition to Triple Play Services.
Posted: 10 Sep 2007 | Published: 01 Sep 2007
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Alcatel 1850 Transport Service Switch (TSS)
sponsored by Alcatel
PRODUCT LITERATURE:
The Alcatel 1850 Transport Service Switch (TSS) is a new breed of multiservice transport platform able to support any mix of traffic from 100 percent circuit to 100 percent packet.
Posted: 07 Jul 2006 | Published: 01 Dec 2005
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IPTV Channel Change Performance Testing
sponsored by Ixia
WHITE PAPER:
Broadcast TV networks are increasingly deploying Video-On-Demand and
broadcast content over IP networks that weren't designed for video.
This test plan will help configure your network to deliver
high-quality streaming video (IPTV) to your customers.
Posted: 30 May 2006 | Published: 01 May 2006
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Alcatel 7302 ISAM: Intelligent Services Access Manager
sponsored by Alcatel
PRODUCT LITERATURE:
The Alcatel 7302 Intelligent Services Access Manager (ISAM) provides an efficient, next-generation means of delivering these services.
Posted: 07 Jul 2006 | Published: 01 Jun 2005
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5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER:
Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019
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Computer Weekly – 18 December 2018: The 50 most influential people in UK IT
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we reveal our annual UKtech50 list of the most influential people in UK IT. We talk to this year's winner, HM Revenue & Customs CIO Jacky Wright about the challenges of government IT during Brexit. And we also examine the issues around upgrading SAP's ERP system to S/4 Hana. Read the issue now.
Posted: 14 Dec 2018 | Published: 14 Dec 2018
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The 3 Core Components of BMC Helix
sponsored by BMC
PRODUCT OVERVIEW:
Both internal and external service management strategies are in the midst of a substantial paradigm shift thanks to the growing viability of cognitive technology and automation. Inside, dive into the three core elements that comprise a modern cognitive service management strategy.
Posted: 16 Jul 2019 | Published: 16 Jul 2019
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The Total Economic Impact of Atlassian for ITSM
sponsored by Atlassian
ANALYST BRIEF:
Inside this economic impact analysis from Forrester, discover how leading IT analysts have quantified Atlassian’s Jira Service Desk platform and its impact on real-world IT service management strategies.
Posted: 11 Oct 2019 | Published: 30 Jun 2019
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Now on Now: Scaling ITSM to Support Business Growth
sponsored by ServiceNow
WHITE PAPER:
As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 19 Nov 2018 | Published: 19 Nov 2018
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IT Strategy is Dead... so What's Next?
sponsored by ServiceNow
EBOOK:
IT leaders have an opportunity to become essential partners in the success of their organizations by developing an IT strategy that integrates with business strategy. Read this ebook to learn why an integrated strategy is critical for the future of your organization.
Posted: 29 Apr 2019 | Published: 20 Mar 2019
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