The Value of Billing Transformation in an Economic Downturn
sponsored by Amdocs Management LTD
WHITE PAPER:
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
Posted: 20 Jul 2009 | Published: 01 Jul 2009
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Is the Back Office Ready for a Technology Refresh
sponsored by Transverse
PRESENTATION TRANSCRIPT:
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.
Posted: 28 May 2009 | Published: 28 May 2009
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CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits
sponsored by ComputerWeekly.com
EZINE:
Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment.
Posted: 11 May 2020 | Published: 21 May 2020
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Digital Employee Experience Takes Center Stage
sponsored by Sinefa
WHITE PAPER:
With the cloud and Internet becoming the center of IT infrastructure, IT teams no longer own or control much of the estate that they rely on to deliver these experiences. IT teams are functionally blind to external factors that can impact user experience. In this white paper, learn why the user needs to be at the center of IT service delivery.
Posted: 24 Sep 2020 | Published: 24 Sep 2020
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ServiceNow adds mobile app to 'New York' Now Platform
sponsored by ServiceNow
EGUIDE:
ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.
Posted: 21 Nov 2019 | Published: 21 Nov 2019
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The World Just Changed, and IT Operations is on the Front Lines
sponsored by ServiceNow
WHITE PAPER:
Dive inside this guide to learn what it takes to properly equip your IT operations team with the tools to keep up with the demands of the new digital economy, including proactive issue prediction, automated resolution processes, and more.
Posted: 21 Oct 2020 | Published: 21 Oct 2020
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LogicMonitor Early Warning System
sponsored by LogicMonitor
SOFTWARE DEMO:
Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization.
Posted: 14 Jan 2021 | Premiered: 14 Jan 2021
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CW Nordics - November 2019: Robots help social workers in Sweden
sponsored by ComputerWeekly.com
EZINE:
Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
Posted: 12 Nov 2019 | Published: 14 Nov 2019
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Monitoring & Alerting: Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER:
Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021
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Remote Workers and Digital Experience Monitoring
sponsored by Sinefa
WEBCAST:
In this webcast, Chris Siakos and Alex Henthorn-Iwane discuss the technological challenges of the remote work disruption and demonstrate how Digital Experience Monitoring can help IT troubleshoot performance issues.
Posted: 28 Sep 2020 | Premiered: Sep 28, 2020
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