Telecom Billing

PRESENTATION TRANSCRIPT: In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.

Posted: 28 May 2009 | Published: 28 May 2009

WHITE PAPER: To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.

Posted: 20 Jul 2009 | Published: 01 Jul 2009

WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use.

Posted: 14 Sep 2020 | Published: 14 Sep 2020

EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.

Posted: 19 Jan 2021 | Published: 15 Jan 2021

WEBCAST: Incorrectly tuned alerts can result in an alert system failure. Additionally, managing alerts can be time consuming and can take attention away from what’s important. Tune into this webinar to learn best practices for improving an alerting strategy, such as setting alert routing, avoiding alert email overload and more.

Posted: 14 Jan 2021 | Premiered: Jan 14, 2021

EZINE: In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.

Posted: 21 Feb 2020 | Published: 25 Feb 2020

WEBCAST: Watch this on-demand webinar series to sharpen your modernization, automation and cloud strategies and meet DX challenges, brought to you by Dell Technologies, VMware, SAP, ServiceNow and respected IT analysts from IDC, ESG, and the Evaluator Group.

Posted: 30 Dec 2020 | Premiered: Dec 30, 2020

WHITE PAPER: As digital transformation efforts accelerate, how do organizations keep sight of their main goals? And what are common factors that can serve as a framework to keep those goals on track? Download this Doppler report to explore the answer to those questions and more.

Posted: 25 Jan 2021 | Published: 25 Jan 2021

EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.

Posted: 13 Nov 2020 | Published: 13 Nov 2020

VIDEO: Incident management platforms speed up IT processes, escalating problems to the right person and shortening response times. This quick two minute video covers one company's ITSM platform, and takes you on a tour through the program.

Posted: 23 Nov 2020 | Premiered: 09 Nov 2020