Is the Back Office Ready for a Technology Refresh
sponsored by Transverse
PRESENTATION TRANSCRIPT:
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.
Posted: 28 May 2009 | Published: 28 May 2009
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The Value of Billing Transformation in an Economic Downturn
sponsored by Amdocs Management LTD
WHITE PAPER:
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
Posted: 20 Jul 2009 | Published: 01 Jul 2009
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On-Demand Webinar: The Changing Role of the CFO and their Finance Team
sponsored by NetSuite
VIDEO:
In this webinar, learn about the changing role of the CFO and their finance team. Glean insight from Oracle and Monzo industry experts, and uncover how technology acts as a key enabler to changes acting within the finance function.
Posted: 16 Apr 2019 | Premiered: 16 Apr 2019
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How to Prepare IT Service Management for Next Generation Technology
sponsored by Serviceaide
WHITE PAPER:
There's a lot of AI-infused, automation-heavy IT service tools available on today's market – but choosing practically is key. Find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.
Posted: 29 Apr 2019 | Published: 29 Apr 2019
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mail.de Increases Performance and Availability Through Operational Intelligence
sponsored by Splunk Services UK Ltd
CASE STUDY:
In this quick case study, find out how secure email provider mail.de built out a centralized, consolidated log reporting and monitoring platform that spanned the entirety of their infrastructure – giving them access to real-time troubleshooting and ultimately increasing user value significantly.
Posted: 22 Mar 2019 | Published: 22 Mar 2019
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6 Steps to Successful Capacity Management
sponsored by BMC
WHITE PAPER:
Inside this 12-page guide, uncover 6 IT infrastructure best practices that can help you smooth out capacity inconsistencies across your entire stack – including on-prem and cloud.
Posted: 17 May 2019 | Published: 17 May 2019
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AWS re:Invent 2018 Recap: Incident Management for the Future
sponsored by xMatters, Inc.
VIDEO:
Tune in to hear from two IT industry experts as they discuss incident response best practices, toolchain orchestration tips, and their predictions on what to expect from incident and event management technology in the near future.
Posted: 25 Mar 2019 | Premiered: 28 Nov 2018
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Medium Enterprise Industrial Manufacturing Company Case Study
sponsored by Brennan IT
CASE STUDY:
Read this case study to discover how to achieve capacity savings of up to 50:1, improve performance 25% -50%, and decrease new workload deployment times with HCI.
Posted: 22 Apr 2019 | Published: 22 Apr 2019
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Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
WHITE PAPER:
Legacy IT service management (ITSM) systems aren't always able to keep up with today's business pace, but some organizations are still clinging to their old systems. Inside this white paper, learn why IT modernization might not be as difficult as you think – and why it's a necessity now more than ever.
Posted: 18 Mar 2019 | Published: 18 Mar 2019
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Service Visibility: Your Green Light to a Clear Road Ahead
sponsored by ServiceNow
WHITE PAPER:
Download this eBook to learn how efficiently mapping IT infrastructure to business critical services can increase service visibility and improve your service delivery.
Posted: 14 Mar 2019 | Published: 14 Mar 2019
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