Telecom Billing

EBOOK: For telecom organizations, delivering an exceptional customer experience is as important as making sure their network is operating normally. Read this eBook to see how using a customer service management solution, like ServiceNow’s, can help CSPs provide proactive customer service, boost overall resiliency, and more.

Posted: 16 Nov 2020 | Published: 16 Nov 2020

PRESENTATION TRANSCRIPT: In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.

Posted: 28 May 2009 | Published: 28 May 2009

WHITE PAPER: To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.

Posted: 20 Jul 2009 | Published: 01 Jul 2009

EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.

Posted: 19 Jan 2021 | Published: 15 Jan 2021

EZINE: In this week's Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year's five rising stars. Also, our latest buyer's guide looks at the latest developments in robotic process automation. Read the issue now.

Posted: 27 Sep 2019 | Published: 01 Oct 2019

WHITE PAPER: This white paper covers three stories from companies that have modernized their IT environments to digitalize and expand their ways of doing business in the face of a global pandemic. Open now to take a look.

Posted: 17 Feb 2021 | Published: 17 Feb 2021

EGUIDE: The automation of the financial software that lies at the heart of any business – accountancy, budget management, general ledger, payroll, and so on – is a prize many organisations are eyeing up, with machine learning and robotic process automation close to mind. Find out everything you need to know by downloading this PDF E-Guide.

Posted: 15 Jan 2021 | Published: 15 Jan 2021

RESOURCE CENTER: Poke around this resource center from SearchITOperations to read, watch, and learn more about how AIOps delivers intelligent operational capabilities and enhanced visibility to once traditional IT operations.

Posted: 03 Dec 2019 | Published: 03 Dec 2019

EGUIDE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment.

Posted: 04 Dec 2020 | Published: 04 Dec 2020

EGUIDE: Download this E-Guide to learn why AIOps has quickly becoming a central tool within modern IT departments’ arsenals, and how AIOps tools are being used in areas like container monitoring, proactive resolutions, and more.

Posted: 30 Jan 2020 | Published: 30 Jan 2020