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Spoolers Reports
 
CoolSpools: Download
sponsored by ariadne software
TRIAL SOFTWARE: CoolSpools converts iSeries spooled file to a variety of industry-standard formats including PDF, Excel, RTF (Word), text, CSV and TIFF.
Posted: 03 Oct 2005 | Premiered: 28 Sep 2005

TOPICS:  PDF | Spool | System i
ariadne software

MicroScope – June 2019: Sourcing IT among the clouds
sponsored by MicroScope
EZINE: Outsourcing is changing as the anything-as-a-service model takes off.
Posted: 24 May 2019 | Published: 24 May 2019

MicroScope

Service Health with AIOps from ServiceNow
sponsored by ServiceNow
WHITE PAPER: Find out how machine learning and artificial intelligence tools can offer an alternative to traditional event management processes that can leave your systems vulnerable to outages.
Posted: 03 May 2019 | Published: 20 Feb 2019

ServiceNow

Safeway Insurance Streamlines Policy Management Platform with Western Digital
sponsored by Western Digital
CASE STUDY: To support their application access needs for over 500 employees and thousands of insurance agents and customers, Safeway Insurance test-drove NVMe-based all-flash arrays. Click here to see the results and see for yourself why they made the choice.
Posted: 12 Apr 2019 | Published: 12 Apr 2019

Western Digital

How the Digital Revolution is Shaping the Modern Workplace
sponsored by Wrike
WHITE PAPER: While the business-level outcomes of digital transformation are clear – competitive advantages, greater process efficiency, and so on – the employee-level impact isn't always as apparent. Inside this research report, find out how thousands of employees and managers feel about today's digital work environments.
Posted: 16 May 2019 | Published: 16 May 2019

Wrike

The On-Call Survival Guide
sponsored by PagerDuty
WHITE PAPER: Being on-call can be a daunting experience for any new team member. There is nothing worse than waking up at 8am to discover that your systems were down for 5 hours and nobody got the alert. Check out this on-call survival guide for etiquette, responsibilities, and best practices.
Posted: 10 May 2019 | Published: 10 May 2019

PagerDuty

How to Provide Customers with Better Help Desk Experiences with Luma, the Virtual Agent
sponsored by Serviceaide
PRODUCT OVERVIEW: Inside, learn why support teams have an opportunity to transform their service desks using virtual agents, and how machine-driven support and human-based conversations can help provide better CX.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

Leveraging The Power Of The Mainframe
sponsored by BMC
WHITE PAPER: Having more intelligent and automated detection, remediation, and operations in your mainframe is crucial to maintaining an agile, digital business—and there has never been a better time for investing in AI and machine learning technologies to do so. Read this white paper to learn about the opportunities and benefits in automating your mainframe.
Posted: 23 May 2019 | Published: 31 Dec 2018

BMC

Cognitive Service Management: The Next Stage of ITSM
sponsored by BMC
WHITE PAPER: Is traditional ITSM strategy enough to keep up with spiking user demands, now and into the future? Jump into this white paper to learn how ITSM is evolving through the steady integration of artificial intelligence and machine learning capabilities – a new methodology commonly referred to as cognitive service management (CSM).
Posted: 28 May 2019 | Published: 28 May 2019

BMC
 

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