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WHITE PAPER: The increase in remote work is here to stay, and this means that choosing the right video conferencing solution for your business has become imperative. Without doing so, you put your business at risk of falling behind. In this white paper, examine 4 features that make a viable video conferencing platform.

Posted: 21 Dec 2020 | Published: 30 Sep 2020

WHITE PAPER: Download this guide to explore a checklist of key ideas to consider when looking at a observability pipeline, such as protocol support and management systems. Plus, alternative build strategies for implementing one in your organization.

Posted: 23 Dec 2020 | Published: 23 Dec 2020

WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

CASE STUDY: Many businesses are still trying to wade through the mud with their disparate legacy phone systems – John Varvatos Enterprises, a premier luxury fashion brand, was no exception. In this comprehensive case study, learn how John Varvatos was able to realize both monetary and time savings across all departments with VoIP.

Posted: 17 Dec 2020 | Published: 28 Feb 2020

WHITE PAPER: For startups to really thrive and grow, there needs to be a culture of real-time collaboration in place from Day 1. Whether you're just getting started or you’re a well-established, high-growth startup on the rise, this checklist can help determine just how comprehensive and effective your employee communications and collaboration plan is.

Posted: 15 Dec 2020 | Published: 30 Sep 2020

WHITE PAPER: Your business’s end users need to stay connected, especially in today’s ‘work-from-anywhere’ ecosystem. But too many IT departments face poor connectivity and limited visibility – and both lead to increased costs. Leverage this white paper to learn about an experience management platform that strives to alleviate these issues.

Posted: 16 Feb 2021 | Published: 16 Feb 2021

WHITE PAPER: Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing. In this white paper, take a comprehensive look at both.

Posted: 21 Dec 2020 | Published: 21 Dec 2020

EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.

Posted: 19 Jan 2021 | Published: 15 Jan 2021

WHITE PAPER: The optimal audio solution for any given meeting space depends on a wide range of factors, including the size of the room, the number of people involved, the number of presenters and the style of presentation. In this Shure white paper, get a sense of which microphones work best in different types of business rooms.

Posted: 11 Dec 2020 | Published: 11 Dec 2020

WHITE PAPER: Remote work is not going away, and as a result, organizations are having to completely rethink what it means to be technologically ready. In this white paper, explore the conditions regarding businesses’ approach to digital transformation in the era of remote work, and see the biggest drivers behind the adoption of various communication tools.

Posted: 16 Dec 2020 | Published: 16 Dec 2020