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WHITE PAPER: According to Gartner Research, by 2020 less than 30% of all service desk calls will be handled by a real person – because companies recognize the value in automation. Use this service desk automation whitepaper to learn 4 practical uses cases for self-service desks, and review 5 reasons many businesses are making the transition.

Posted: 07 Nov 2019 | Published: 07 Nov 2019

EZINE: In this week's Computer Weekly, with the EU General Data Protection Regulation (GDPR) coming in to force this year, we look at the challenges for businesses to comply by the 25 May deadline. We examine the future for HPE as CEO Meg Whitman steps down. And we find out how hyper-converged systems affect your backup strategy. Read the issue now.

Posted: 08 Jan 2018 | Published: 08 Jan 2018

EZINE: In this week's Computer Weekly, we look at the emerging technologies being used to improve employee experience and raise staff loyalty and motivation. The CIO of the Football Association explains how IT is changing the way the national game is administered. And we examine the growing role of AI in preventing cyber attacks. Read the issue now.

Posted: 02 Aug 2019 | Published: 06 Aug 2019

EBOOK: Given the financial and reputational damage of failing to comply with data privacy laws, preparation for the CCPA should be the top priority at any company, regardless of where they are based. In this e-book, explore the components of CCPA, how it compares to GDPR, and 7 steps to CCPA compliance. Read on to prepare your business for 2020.

Posted: 19 Nov 2019 | Published: 19 Nov 2019

ESSENTIAL GUIDE: Leading European law firms explain the key legal requirements for companies monitoring employees' social media use in France, Germany, UK and Italy.

Posted: 20 May 2013 | Published: 20 May 2013

WHITE PAPER: Download this guide on how blockchain fits into the world of financial services by facilitating a streamlined transaction process for all parties involved in various wealth management contexts.

Posted: 18 Nov 2019 | Published: 18 Nov 2019

WHITE PAPER: The emergence of wide-ranging tools like cloud, mobile IoT, and analytics has put organizations in a place where they need personnel to effectively lead the implementation. Download the 5 principles of a strong enterprise architect in order to understand digital priorities and how to support them.

Posted: 12 Nov 2019 | Published: 12 Nov 2019

WHITE PAPER: As a business executive your time is incredibly valuable, right? And if you aren't maximally time efficient or productive then you – and your business – will soon fall behind. Download this report from IDC and Sage to explore research on common challenges you may face as an SMB leader face – chiefly time management – and how to solve it.

Posted: 02 Dec 2019 | Published: 02 Dec 2019

PRESENTATION TRANSCRIPT: In this presentation transcript, Marc Staimer, president of Dragon Slayer Consulting, describes the basics of tiered storage architecture and demonstrates how health care organizations can set policies to automate the process of moving data to different tiers.

Posted: 31 Aug 2012 | Published: 31 Aug 2012

WHITE PAPER: This white paper offers 6 top recommendations on how to keep your data protected in the cloud and compliant with varying regulatory mandates across country borders.

Posted: 17 Apr 2014 | Published: 17 Apr 2014